This paper presents a developed higher education quality assessment model (HEQAM) that can be applied for enhancement of university services. This is because there is no universal unified quality standard model that can be used to assess the quality criteria of higher education institutes. The analytical hierarchy process is used to identify the…

"Recommendation" is a highly credible and powerful construct in marketing. This article investigates the construct "intention to recommend" in the context of student evaluations of teaching. Motivated by changes in the sector, the study explores what factors drive course recommendation and their relationship with each other. A…

Mainland Chinese students form the largest international tertiary student population in the USA, yet most discourse around them tends to adopt a deficit perspective. Adopting a hybridized sociocultural framework, this qualitative study follows 18 Chinese undergraduates over one year to examine how challenges they face are influenced by…

This paper draws upon a broader piece of research aimed at investigating assessment in higher education. It focuses upon the perceptions of undergraduates about issues of effectiveness, fairness and feedback, particularly in regard to the so-called learner-centred methods. In total, 378 undergraduate students participated in the study at the…

Existing research into students' preferences for assessment methods has been developed from a restricted sample: in particular, the voice of students in the 'hard-pure sciences' has rarely been heard. We conducted a mixed method study to explore mathematics students' preferences of assessment methods. In contrast to the message from the general…

The psychometric properties of a version of the Course Experience Questionnaire revised for students currently enrolled at the University of Sydney, the Student Course Experience Questionnaire (SCEQ), were assessed, gathering students' perceptions on a number of scales, including Good Teaching, Clear Goals and Standards, Appropriate Assessment,…

A detailed comparison of the information concerning teacher performance generated by the questionnaires and discussion did not substantiate the common assumption that free discussion would raise more issues and suggestions for teaching improvement, but teachers preferred the discussion method. (MSE)

This article describes the Course Experience Questionnaire, a student evaluation of teaching performance. The article discusses the instrument's theoretical basis, statistical qualities, and national trials in Australian higher education. The questionnaire is seen to offer a reliable, verifiable, and useful means of evaluating teaching quality in…

A University of Queensland study investigated the validity of evaluating university teaching and subjects with a single instrument, the importance of student learning approaches in faculty evaluation, and the potential influence of several background variables on student attitudes. As a result of the study, the existing instrument has been…