Regular evaluation of archival reference services is essential to ensure that users have appropriate access to the information they need. Archives New Zealand has been measuring customer satisfaction for many years using self-completion questionnaires but recently trialed two new methods of evaluation, using external research companies. One…

This study was carried out to ascertain the attitudes of academics concerning the utilization of institutional repositories (IRs) in Nigerian universities. The study took the form of a descriptive survey, gathering data from the five Nigerian universities with IRs. The result showed that the universities developed IRs to create a forum for their…

Purpose: The present study aims to investigate the experience, contribution and opinions of users of respective institutional repositories (IRs) developed in India. Design/methodology/approach: The survey method was used. The data collection tool was a web questionnaire, which was created with the help of software provided by surveymonkey.com…

A preservation census was conducted of selected Dewey ranges of the volumes located in the mezzanine area of the Social Science Department of the Toledo-Lucas County Public Library main branch. This collection is housed in a non-circulating, semi-supervised stack area and includes approximately 500 volumes in the fields of bibliography and rare…

Summarizes a 1984 survey of four presidential libraries which identified patterns of behavior within groups of researchers. Data were collected on user's academic, professional, or private affiliation; topics of study; advance preparation; and previous archival research. Findings show users of presidential libraries place high value on personal…

Designed for governmental planners, documentalists, librarians, and archivists, these two United Nations studies examine integration of the planning of libraries and archives services with the planning of economic and social development. In Study 1, the planning of documentation centers and libraries is investigated. An appendix includes survey…

A study of the current provision of digitized collections for researchers in the UK higher education sector was carried out through desk research, a Web-based questionnaire of research libraries and interviews. The study identified a great deal of digitized material in the sector and there has been considerable expenditure of UK public funds in…

In an effort to provide the National Archives and Records Service and other archives and research libraries with guidelines to assist them in the selection of microfilm readers suitable for use with microfilm copies of archival or manuscript materials, provide manufacturers with data to improve their product, and provide the Library Technology…