This study develops a generalized procedure for the internal financial auditing of university libraries. It identifies critical internal control points in library operations, and develops questions to measure and evaluate fiscal operations effectiveness. Auditing data and advice were gathered from a survey of 87 members of the Association of…

Seventy-seven of ninety library evaluators of the Southern Association of Colleges and Schools (SACS) responded to a 1973 questionnaire to determine: (1) if evaluative criteria used are based with an authority other than SACS; and (2) if certain methods, procedures, and techniques employed by evaluators could be used to construct an ideal…

Examines whether surveying students in the classroom using course-specific questionnaires--and interviewing their instructors--is a viable tool for academic library collection building. Findings revealed this approach to be a valuable qualitative tool for assessing the college library's local book collection. (AEF)

Academic library members of the Southeastern Library Network (SOLINET) responded to a computer library network effectiveness questionnaire to determine the extent to which actual network performance, as perceived by users, is consistent with expected performance. The study evaluated the technological system in terms of outputs and implications for…

Results of a 4-month library self-evaluation program conducted by staff members at Carnegie-Mellon University Libraries are reported in this document. The study was conducted using the Academic Library Development Program (ALDP), a self-improvement strategy for libraries to evaluate and develop their performance. The study team consisting of four…

A COMMITTEE AT HENRY FORD COMMUNITY COLLEGE WAS ESTABLISHED TO STUDY THE LIBRARY, FORMULATE AN EVALUATION, AND DEVELOP A SERIES OF RECOMMENDATIONS ISSUING OUT OF AND BASED ON THE STUDY. THE COMMITTEE USED THE JUNIOR COLLEGE LIBRARY STANDARDS AS THE INSTRUMENT FOR JUDGING THE LIBRARY PROGRAM. FROM EACH OF THE EIGHT SECTIONS OF THE STANDARDS, THEY…

Describes a study that was conducted at Ohio State University at Mansfield to measure the effects of a self-paced, self-instructional workbook, both with and without a librarian's presentation, on students' library skills and their attitudes about libraries and librarians. Students' evaluations of the workbooks are also reported. (eight…

As part of university-wide assessment activities at Central Missouri State University, a library assessment program was implemented in 1991. A task force was formed to design an assessment plan that would develop a strategy to determine effectiveness of services; client satisfaction; barriers to improved service; and employee satisfaction within…

This package of procedures and forms for the review of academic library directors includes two background papers as well as evaluation materials used by 14 members of the Association of Research Libraries (ARL). These materials, which include both library-specific and university-wide reviews of administrative personnel and/or faculty, were…

A study was conducted at the Colorado State University Libraries to determine the needs and attitudes of students and faculty members in relation to library services in general and to the science reference desk in particular. In addition, the habits and preferences of a cross-section of library users were investigated, and an instrument was…

Discusses problems and opportunities encountered in implementing staff exchange programs among reference departments of a multibranch academic library, based on experiences at the University of New Mexico. Highlights include communication; collaboration; uniformity of service; implementation criteria; goals; training; workloads and scheduling; and…

Describes a project conducted by the Texas Tech University Library to review support staff positions, which led to salary increases, and an upgrade of one-third of the positions. Highlights include six examples of competencies required of support staff; six steps in the review process; and the position description questionnaire appended. (four…

Describes a study of student online searches at Cornell University that was conducted to explore the value of staff assistance to trained end users searching the BRS Menus system. Analysis of audio tapes of the search process, questionnaires, and interviews is presented; student attitudes are discussed; and future possibilities are considered.…

This study, conducted at Illinois State University library, evaluated the ability of professional librarians to answer reference questions. Evaluations by undergraduate students were scored for accuracy of response and attitude of the librarian to determine the best attitudinal predictor of accuracy scores. The evaluation form is appended. (three…

Explains a multifaceted process for evaluating the operation of learning resource centers (LRCs). Identifies the underlying management principles critical to evaluation. Proposes self-evaluation by staff, evaluation by faculty, and student surveys as methods of LRC assessment. Includes sample evaluation instruments. (CBC)