At present a new era has evolved in the education sector by means of ICTs. Different ICTs are now set to become instrumental to help expand access to education, strengthen the relevance of education to the increasingly digital workplace, and raise educational quality by, among others, helping make teaching and learning into an engaging, active…

Much of what can be described as online learning research and analysis advocates the use of software not only to collect the data, for example via an application such as a virtual learning environment, but also to analyze it, using a package such as NUDIST© or NVivo©. The intention of this article is to provide an alternative method of data…

This study probes more deeply on defining the "reform agenda" and answering the question, "How do coaches balance pushing the reform agenda and meeting the immediate needs of school staff?" This study first teases apart what coaches mean by "reform agenda" and "immediate needs." The term "reform…