Three sources indicated the need for designing a usability study of the Western Michigan University Libraries' Web site: the results of the 2004 LibQUAL+ survey; the completion of the library's new strategic planning document; and suggestions by library customers and library staff. LibQUAL+ findings and customer comments suggested customers…

Rather than learning and then applying theory to the solution of problems, learners can be provided with stories about others' experiences while designing classroom instruction. However, the usability of case-libraries has not been documented with teachers. In this study, students accessed a case-library of technology integration stories…