Higher education institutions are ever more interested in the development of tools that enable them to evaluate and manage the expectations of their students with the purpose of attracting and keeping them satisfied. This research compares what the faculty believes the students expect from a higher education institution with the expectations of…

Research is one of the three institutional basic functions of the University, and as such, universities that do not consolidate their research processes do not present a good projection in the future. As a multilevel organization, the University must create and strengthen guidelines that transform it into a strategic actor in competitive markets,…

This paper examines factors that influence the post-adoption satisfaction of educators with e-learning systems. Based on the expectation-confirmation framework, we propose a research model that demonstrates how post-adoption beliefs affect post-adoption satisfaction. The model was tested at a university by educators (n = 175) who use an e-learning…

This study explored the role realization journey of 11 English Teaching Assistants (ETAs) in Hong Kong. Their journey is framed through the lenses of Shulman's (1987) teaching elements of content pedagogical knowledge, knowledge of learners and their characteristics, and knowledge of educational contexts. Data from four different inquiry methods…

Research dealing with the possible relationship between high grades and favorable student evaluation of instruction has focused on several possible explanations including reciprocal leniency. Although plausible, such explanations leave out the possible role of perceived difficulty. We hypothesized that student evaluations would be negatively…

The objectives of this paper are to briefly critique faculty rating questionnaires, review some of the latest findings on their use, and present the results of an empirical study testing the theory of cognitive consistency as a predictor of student evaluations of college teachers. (Author)

Researchers and the committees established for the protection of research participants are obliged to consider the ratio of ethical costs to benefits when making decisions about whether a study should be conducted. Pre- and post-questionnaires were administered to students participating in reserach projects to assess their opinions concerning…

A series of studies on observer biases revealed that simply informing observers of experimental hypotheses does not produce observational data consonant with those hypotheses. However, questionnaire responses following an experiment with different induced expectations does produce global data consonant with experimental hypotheses. In addition, if…

A consumer research technique, conjoint analysis, was used to assess the relative importance of several factors in 104 fourth-year medical students' selection of specialty. Conjoint analysis appears to be a useful method for investigating the complex process of specialty selection. (SLD)

Presents results of two equivalent questionnaires distributed to college faculty and students to determine if faculty expectations of student library use differed from students' perceptions of their actual use; and if expectations and use were affected by college division, student class level, or class level taught. (Author/EJS)

The purpose of this study was to investigate the factor structure of a Factors Influencing Pursuit of Higher Education (FIPHE) Questionnaire which addresses factors influencing a person's decision to pursue higher education. Researchers used a literature-based, rational factors approach to develop the questionnaire; the three-part study included a…