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Download full textSchlesinger, Aaron – 1997
This paper reports on a study conducted to determine if staffing changes were necessary at the information desk at the main branch of the Cleveland Heights-University Heights Public Library (Ohio). Questions addressed included: (1) What times are busiest in the library? (2) Should there be changes in staffing the reference desk that could lead to…
Descriptors: Library Administration, Library Personnel, Library Planning, Library Research
