This directory of academic library instruction programs in Virginia reflects data compiled from 82 academic libraries that responded to a questionnaire sent out in August 1977. The institution libraries are listed with addresses, the name(s) of contact person(s), and a telephone number. The survey results are organized by the format and the type…

Libraries devote serious resources to user-education programs and need to measure their effectiveness with hard data. This guide was designed to simplify the evaluation planning process and the making of evaluation instruments. The material was developed from hundreds of survey instruments used by librarians around the country. The handbook…

Discussion of ways libraries deal with patrons with various disabilities focuses on a project that investigated the effects of bibliographic instruction on mentally retarded adults using public libraries. Evaluation of the instruction by examining patrons' use of their library cards is described, and results of pretests and posttests are…

This paper discusses performance measurement in the Blake Dawson Waldron (BDW) law firm, a partnership with five offices in Australia, as well as a number overseas. Three levels of performance measurement are described: (1) personal level--through annual performance appraisals; (2) team level--the annual team meeting; and (3) service…

This study reviews the literature on the evaluation of bibliographic instruction in academic libraries from 1980 to 1993. Four main issues are discussed: (1) the reasons why librarians are evaluating; (2) to what degree they are evaluating; (3) what specific aspects they are evaluating; and (4) which methodologies are being used. Contains 89…

Most institutions of higher education have a mission that specifically addresses three areas: instruction, research, and service. The repertoire of activities and the complexity of the goals of the University Library mirror the goals of the institution, the academic units, and the faculty. The clients of the library are the students, the faculty,…

Arguing that professional library literature often ignores the problem of evaluating the effectiveness of a library tour or the aids (e.g., audiotape, slides, video, computer programs, handbooks) which may supplement the tour, this article provides a proposed evaluation model for measuring a tour's success. The evaluation of library tours is…

Describes a study that was conducted at Ohio State University at Mansfield to measure the effects of a self-paced, self-instructional workbook, both with and without a librarian's presentation, on students' library skills and their attitudes about libraries and librarians. Students' evaluations of the workbooks are also reported. (eight…

Reports on a survey of bibliographic instruction at 27 small private liberal arts colleges. Compared to findings of similar surveys at larger academic institutions, small colleges lack the faculty and administrative support, procedures for evaluation, and specific goals for library instruction programs found at larger institutions. A copy of the…

A survey of 33 academic libraries in Louisiana was conducted in the spring of 1983 to determine the techniques used during the 1981/82 academic year to impart bibliographic or library instruction to students and faculty. A total of 27 responses were received. It was found that all but five of the respondents had a library instruction program; the…

Seeking to foster in children a love of books and reading, this 3-week curriculum module is designed to encourage third graders to read independently and to develop an awareness of the intrinsic value of reading by helping students acquire those library skills necessary to access literature, setting up strategies for students to use to assess…

Presents a methodology for describing, analyzing, and evaluating the public service functions of serial file systems, and describes a user study conducted in a university departmental library to determine the efficiency and effectiveness of its system in enabling students new to the library to locate known-items in the serials collection. (CDD)

This System and Procedures Exchange Center (SPEC) flyer/kit is based on two research efforts: a 1986 SPEC survey on the collection and use of management statistics related to reference services, and a 1987 supplemental survey on qualitative measures of reference services. A brief introduction describes the survey and discusses the evaluation of…

Describes a survey of 72 research libraries that examined bibliographic instruction programs from 1983 to 1988, looking at such factors as instructional methods, student population served, financial support, program evaluation methods, and the impact of technology. It is concluded that bibliographic instruction has changed in status from a luxury…

Discusses library instruction in the use of CD-ROMs and describes results of a survey of CD-ROM users at C.W. Post College (NY), including characteristics of CD-ROM users, evaluating searches, advanced search techniques, learning and using the system, and changes in CD-ROM users from 1992 to 1996. (LRW)