The smart mobile device market penetration reached 50% and has been increasing an average of 39% per year in the United States. More than 70% of the smart mobile device owners use such devices for personal and work activities. The problem was the lack of management's understanding of the effect smart mobile device use has on how employees work…

The current attitudes of users and non-users towards public online computer catalogs (OPAC's) were studied at the Library of Congress (LC) and responses were compared with those from an aggregate survey. Attitudes of both users and non-users toward the LC OPAC system were favorable. Problems experienced by patrons related to difficulty in…

Four papers from the University of California at San Diego (UCSD) Project on Human-Computer Interfaces are presented in this report. "Evaluation and Analysis of User's Activity Organization," by Liam Bannon, Allen Cypher, Steven Greenspan, and Melissa Monty, analyzes the activities performed by users of computer systems, develops a…

The Subject Access Research Project was initiated by OCLC in August 1979 to study the process of subject searching in the library catalog, with the objective of identifying features for an automated subject retrieval system which would support the present search tactics employed by library users performing manual subject searches at the library…

This report addresses the objectives of a national survey of users and non-users of online catalogs (OPAC's) as they apply to MELVYL and its implementation in the University of California (UC) Libraries on nine campuses. These objectives were to collect information to enable libraries to improve implementation of support services for public access…

REACTIONS OF A USER POPULATION (SCIENTISTS/ENGINEERS AND LIBRARIANS) TO AN OPERATIONAL TEST OF AN ON-LINE SYSTEM FOR RETRIEVING DOCUMENT CITATIONS (RECON) WERE STUDIED AT SEVERAL NASA FACILITIES. DURING A TWO MONTH OPERATIONAL TEST PERIOD, DATA WERE COLLECTED REGARDING FREQUENCY OF USAGE AND DEGREE OF SUCCESS ENCOUNTERED IN CONDUCTING ON-LINE…

Investigation of end-user searching at National Library of Medicine reveals that volume of searching is related to convenient placement of terminal; slightly fewer than half of potential searchers search for themselves; practices of pharmacists and pathologists do not differ in important ways; end-user searchers perform simple searches. (86…

Reports on the Online Catalog Public Access Project, a survey of users and nonusers in 31 U.S. libraries conducted for the Council on Library Resources. Characteristics of users, tasks, library setting, and system interface that affect user satisfaction are identified. A 25-item bibliography and user questionnaire are appended. (7 references) (EJS)

A national study of users and non-users of public access online catalog systems (OPACs) was undertaken at 29 libraries, representing 15 computer systems, to provide data and interpretations useful to system designers and library administrators. The findings indicate that users have overwhelmingly positive responses to OPACs. Non-users have…

This report covers the background, scope, and findings of a multifaceted research project which focused on data collection and analysis related to online public access systems (OPAC's); the ultimate goal of this project is to improve information access through OPAC design and enhancement. To assist library decision-makers when planning for the…

This study investigated the usefulness of end user systems to library and information science students. Seventeen volunteers were offered free searching on BRS/After Dark and DIALOG's Knowledge Index. The search itself, postsearch questionnaire, and completed research papers were analyzed for databases used, cost and time online, and precision.…

Identifies problems that undergraduate searchers encountered in a search of the ERIC database on CD-ROM. Results of participant observation, questionnaires, and interviews are reported; a taxonomy of user problems is proposed that includes syntactic errors and semantic errors; and recommendations for menu selection systems, online help, and…

The experiences of novice users (freshman students at Ohio University) searching OCLC's FIRSTSEARCH set of databases were studied. The 13 subjects were asked to complete a search on the FIRSTSEARCH databases; and data were collected through observations, administration of a questionnaire, and a thinking-aloud protocol. Data were analyzed to…