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Abosede, Subuola Catherine; Adesanya, Adebimpe Olusola – Journal of Education and Practice, 2017
This study is aimed at determining the contributions of self-efficacy and problem solving skills to the job performance of secretaries. The study also ascertained the relationship among self-efficacy, problem solving skills and job performance of the secretaries. The study employed the descriptive research design. Ten (10) secretaries were…
Descriptors: Foreign Countries, Self Efficacy, Problem Solving, Job Performance
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Westgaard, Odin – Performance Improvement, 1997
Describes the work of performance improvement specialists and presents a method for determining whether a particular person or position meets the job criteria. Discusses the attributes of being a heurist, or taking a holistic approach to problem solving. Lists 10 steps for a needs assessment and 30 characteristics of successful performance…
Descriptors: Employment Qualifications, Evaluation Criteria, Heuristics, Holistic Approach