Purpose: Because of the nature of their work, frontline service employees are highly exposed to customer incivility (CI) and are required to perform surface acting (SA) in such circumstances. Both CI and SA have detrimental impact to a sustainable workforce. This study aims to investigate the psychological effects of CI and SA on emotional…

Background: Prior research has shown teachers' goal orientations to influence classroom goal structures (Retelsdorf "et al.," 2010, "Learning and Instruction, 20," 30) and to also impact their emotions (Schutz "et al.," 2007, "Emotion in Education," Academic Press, Amsterdam, the Netherlands). However,…

The concept of core self-evaluations has been extensively investigated in Western and European countries, nonetheless its implications in Asian countries remains relatively unexplored. To void this gap, the current study investigated the association of core self-evaluations with worry, life satisfaction, and psychological well-being among South…

The purpose of our investigation was to examine the role of intrinsic and extrinsic regulation and boredom as antecedents of creative self-efficacy. In addition, we also assessed the effect of creative self-efficacy on divergent thinking among children. A battery of questionnaires assessing regulation for schoolwork, creative self-efficacy,…

This study aims to examine the Stimulus-Organism-Response (SOR) model in the context of Higher Education Institutions (HEIs). Unlike previous studies, this study tested two organism variables, namely emotion and experience, as mediators in the relationship between seven dimensions of stimulus and response. Self-administered questionnaires were…

Adults with autism and subclinical autistic traits report greater internalizing problems than their peers, but the psychological processes underlying these associations are not well understood. The current study used structural equation modeling to examine whether social experiences (social connectedness and loneliness) mediate the link between…

Affective factors such as the achievement emotions are considered critical for students' academic performance in STEM degree programmes and careers. In this study, a reciprocal causation model was tested between two affective factors: enjoyment and anxiety, and organic chemistry course performance. Each variable was measured three times in four…

In this study, it was aimed to determine the variables affecting self-efficacy and cyber bullying. The participants of the study were 223 high school students. The data was collected through the use of self-administered questionnaires which were the General Self-efficacy Scale, the Gratitude Scale, the Early Memories of Warmth and Safeness Scale…

We examined emotional expressivity (i.e., happiness, sadness, and anger) and emotion regulation (regulation of exuberance, sadness, and anger) as they relate to academic functioning (motivation, engagement, and achievement). Also, we tested the premise that emotional expressivity and emotion regulation are indirectly associated with achievement…

The consequences of economic crisis are different from one European context to the other. Based on life design (LD) approach, the present study focused on two variables--career adaptability and a positive orientation toward future (hope and optimism)--relevant to coping with the current work context and their role in affecting life satisfaction. A…

Purpose: From the perspective of developing countries, studies regarding the behavioral effects of quitting tobacco consumption on emerging psychological determinants are limited. The purpose of this paper is to examine the influence of emotional intelligence (EI), social norms, susceptibility and self-efficacy on the behavioral effects of…

The current study examined how parental emotional warmth and psychological "suzhi" predicted students' personal belief in a just world and the mediating role of psychological "suzhi." The participants were 1306 middle school students (48.2% male, 11- to 20-years-old) from three regions in China. Structural equation modeling…

Experiencing the moral emotions of gratitude and moral elevation are responses to witnessing virtuous deeds of others. Both emotions have been found to share similar features and behavioral consequences, including the stimulation of personal development. The broaden-and-build theory of positive emotions indicates that gratitude and elevation…

Art is a unique feature of human experience. It involves the complex interplay among stimuli, persons and contexts. Little is known of how the various features deemed important in art appreciation depend on development, thus are already present at a young age. Similarly to our previous approach with adults of differing levels of expertise, the…

Adolescence is a period of dramatic change that necessitates using skills and strengths to reduce physical aggression and increase happiness. This study examined the multiple facets of self-control skills in achieving both goals simultaneously, in a sample of 248 Arab adolescents in Israel. We conceptualized and tested a new multi-mediator model…