Reviews models of reading performance as an organizing framework for understanding findings from empirical studies of text and reader factors. Reviews numerous empirical studies of text design and reader variables and their effects on comprehension. Aims to help readers understand this research and its implications in document design decisions.…

Compares two methods of pretesting--the plus-minus method and the think-aloud method--with respect to their suitability for evaluating sites on the World Wide Web. Suggests that the plus-minus method is a more appropriate method for testing Web sites than the think-aloud method, but makes three qualifications to this conclusion. (SG)

Summarizes three recent Dutch studies in the field of functional text research (text which has concrete goals that must be achieved by lay readers). Focuses on the use of and failure to use software manuals, the minimalist approach and learning styles, and the effect of using decision tables. (SR)

Discusses three aspects of reading (inferring, reasoning analogically, and learning). Demonstrates in sample texts their role in building consensual meaning in persuasive business communications. Proposes four guidelines to supplement guidelines already developed. (SR)

Presents a review of the literature on reader-focused text evaluation. Gives an account of the document characteristics that can be evaluated and considers the possible functions of evaluations making a distinction between verifying, troubleshooting, and choice-supporting research. Presents an overview of methods appropriate for the various…

Analyzes the results of using focus groups for the evaluation of a safety manual for a large chemical company. Discusses the main advantages and disadvantages of focus groups. Describes how this method was applied in the specific situation and discusses the value of the method. (SG)

Proposes that readability formulas cannot predict text difficulty. Presents results of an experiment designed to demonstrate that "text difficulty" is determined by individual differences (perception) and not by the objective qualities of a text. (NH)

Two studies examined the validity of a model of procedural document processing, and the relationships among document features, reader characteristics, and successful completion of a button-sewing task. The first study tested three information sources. Subjects were 12 seventh-grade, 12 tenth-grade, and 12 adult students who used 2 commercially…

Reviews previous research on the effects of signals (structural cues that announce or emphasize content or reveal content relationships) on readers' comprehension of expository prose. Concludes that inconsistent results are due to inadequate methodologies that fail to control for confounding variables, such as text length and difficulty, topic…

Investigates readers' response patterns to informative documents. Finds that readers make direct confirmations and positive comprehension evaluations when information is conveyed clearly; when understanding is impaired, readers seek more clearly established relationships in the text. Concludes that readers make evaluative suggestions that…

Investigates the role of signaling (structural cues that announce or emphasize content or reveal content relationships) in helping good readers comprehend expository text. Finds that signals do improve a reader's comprehension, particularly comprehension two weeks after the reading of a passage and comprehension of superordinate and superordinate…