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Peer reviewedRoberts, David D. – Journal of Technical Writing and Communication, 1989
Investigates readers' response patterns to informative documents. Finds that readers make direct confirmations and positive comprehension evaluations when information is conveyed clearly; when understanding is impaired, readers seek more clearly established relationships in the text. Concludes that readers make evaluative suggestions that…
Descriptors: Discourse Analysis, Higher Education, Protocol Analysis, Reader Response
