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ERIC Number: EJ1382695
Record Type: Journal
Publication Date: 2023-Jul
Pages: 35
Abstractor: As Provided
ISBN: N/A
ISSN: ISSN-0741-0883
EISSN: EISSN-1552-8472
Available Date: N/A
"Don't Tell Them What You Told Me": Negotiating Paperwork in Mexico City
Kalman, Judy; Valdivia, Patricia; Miranda, Marino
Written Communication, v40 n3 p822-856 Jul 2023
This article examines how participants in literacy events mediate the validation and legitimacy of official documents. Through articulating the perspectives of literacy as a social practice, paperwork studies, and the analysis of administrative burdens, we argue that the value of official documents is unstable and can fluctuate between valid and invalid each time applicants and frontline workers redefine the context of use. Through ethnographic observation, we gathered data on the historical production of birth certificates and the social construction of their meaning. We documented a participant's unsuccessful efforts to renew her voter's ID card over several years and in different government offices. We show how government employees rejected or accepted the same official birth certificate she presented, depending on how she framed her paperwork. Its meaning relied on the articulation of the negotiated administrative purpose, the definition of the context of use, and the document's materiality.
SAGE Publications. 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243; Tel: 805-499-9774; Fax: 800-583-2665; e-mail: journals@sagepub.com; Web site: https://sagepub.com
Publication Type: Journal Articles; Reports - Evaluative
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Mexico (Mexico City)
Grant or Contract Numbers: N/A
Author Affiliations: N/A