Inteviews with 60 welfare recipients found that they often do not understand the income and support services incentives. The lack of knowledge seems to stem from the complexity of the information. Counselors need to play a role in helping to simplify and disseminate the information to recipients. Discusses implications for states as they develop…

The Washington State welfare reform program WorkFirst is designed to move individuals from Temporary Assistance for Needy Families (TANF) into the workforce. A critical question facing the program is how to assist participants in sustaining and advancing their employment. Three studies of those who exited the program measured multiple outcomes…