We compiled a geo-referenced bibliography of research including theses, peer-reviewed articles, agency literature, and books having sample collection sites in and around Coos Bay, Oregon. Using Google Earth and GeoCommons we created a map that allows users such as visiting researchers, faculty, students, and local agencies to identify previous…

Six brief papers on expert systems for libraries cover (1) a knowledge-based approach to database design; (2) getting started in expert systems; (3) using public domain software to develop a business reference system; (4) a music cataloging inquiry system; (5) linguistic analysis of reference transactions; and (6) a model of a reference librarian.…

Discussion of virtual reference services focuses on software that is currently available and further developments that are needed. Topics include co-browsing and collaboration capabilities; communications technology, including chat technology and voice over Internet protocol (VoIP); networked reference services; and online reference collections…

This collection includes four handouts: (1) "Selection Critria Considerations for Computer-Based Resources" (Linda B. Richardson); (2) "Software Collection Policies in Academic Libraries" (a 24-item bibliography, Jane W. Johnson); (3) "Circulation and Security of Software" (a 19-item bibliography, Sara Elizabeth Williams); and (4) "Bibliography of…

Discusses the use of CD-ROMs in library processing and public services units. Topics discussed include local area networks, workstations, network security, search software, disk operating systems (DOS), computer viruses, CD-ROM selection and acquisition, licensing, and standards. A sidebar lists current CD-ROM products appropriate for reference…

This special section on CD-ROM and multimedia includes three articles: "What You Need to Know before Networking CD-ROMs" (David Burke); "Multimedia in a Traditional Library Setting" (Norman K. Peterson and Laurn Wilhelm); and "SilverPlatter Embraces the Future" (Pat Ensor). Reviews of two CD-ROM products are also…

Presents a study of Archimedes as a HyperCard reference tool at the University of Michigan, and compares uses to similar projects. Results from studied points (i.e., system design and use statistics) support Archimedes: the system sees more use during reference hours when a librarian is unavailable, and user time is comparable to time spent with a…

The author of this article is an automation librarian, but at times he also works at the reference desk, as well as teaching library instruction and literacy classes. Working at the reference desk, he learns how users handle their library's information technology. This article explores the conclusions that the author has reached regarding the…

This review of the evolution of reference services in the library of the University of Tennessee at Chattanooga begins with background information on the university and a brief description of the library's holdings and services. The mission of the library is stated, and it is noted that automation began with internal technical operations in 1983.…

These proceedings document the fifth year of the "Brick and Click Libraries Symposium", held annually at Northwest Missouri State University in Maryville, Missouri. Thirty five peer-reviewed papers and abstracts, written by academic librarians, and presented at the symposium are included in this volume. Many of the entries have…