Presents an annotated bibliography of 33 reference items--including several CD-ROM products--published during 1991-92 that were recommended by librarians. Materials are listed in the following areas: general works; business, science, and technology; fine arts; history and genealogy; medicine and health; and social sciences and humanities. A…

A survey of the reference departments of public libraries in Arizona, Colorado, New Mexico, and Utah was conducted to determine whether CD-ROM products are being used in routine reference work. Previous literature on CD-ROM had primarily been concerned with the response to and acceptance of the technology by patrons. A stratified sample of public…

This collection includes four handouts: (1) "Selection Critria Considerations for Computer-Based Resources" (Linda B. Richardson); (2) "Software Collection Policies in Academic Libraries" (a 24-item bibliography, Jane W. Johnson); (3) "Circulation and Security of Software" (a 19-item bibliography, Sara Elizabeth Williams); and (4) "Bibliography of…

Provides fundamental information about patents, describes effective and affordable reference resources, and discusses specific issues in providing patent information services to inventors and other patrons. Basic resources, including CD-ROM products, patent classification and searching resources, and other search tools are described in an…

The purpose of this manual is to acquaint desk assistants (whose two major functions are to provide information and to instruct patrons how to use library materials) with the services, policies, and procedures of the Reference Department and Jackson Library at the University of North Carolina, Greensboro. Information is presented about: their…

Discusses the use of CD-ROMs in library processing and public services units. Topics discussed include local area networks, workstations, network security, search software, disk operating systems (DOS), computer viruses, CD-ROM selection and acquisition, licensing, and standards. A sidebar lists current CD-ROM products appropriate for reference…

Describes how the Tulsa City-County Library System built a 22-branch CD-ROM-based network with the emerging thin-client/server technology, and succeeded in providing patrons with the most current research tools and information resources available. Discusses costs; networking options; the Citrix WinFrame system used; equipment and connectivity.…

This special section on CD-ROM and multimedia includes three articles: "What You Need to Know before Networking CD-ROMs" (David Burke); "Multimedia in a Traditional Library Setting" (Norman K. Peterson and Laurn Wilhelm); and "SilverPlatter Embraces the Future" (Pat Ensor). Reviews of two CD-ROM products are also…

Describes a library instruction program designed to familiarize students with educational and psychological measurement and evaluation tools, including print and online/CD-ROM sources. Resources in the following areas are listed: introductory and general works, specialized sources for information on measurement instruments, indexes and abstracts,…

Two years after the introduction of CD-ROM bibliographic database searching in the Memphis State University libraries (Tennessee), a survey was conducted to examine students' attitudes toward the business database, ABI/INFORM. ABI/INFORM contains indexes and abstracts of articles from over 800 journals on management, accounting, banking, human…

Designed to acquaint students with the facilities and resources of the North Dakota State University (NDSU) Library, this library manual is divided into 24 chapters: (1) The Main Library; (2) Reference Room; (3) Periodical Indexes; (4) Infotrac Academic Index; (5) Abstracts and Two-Step Indexes; (6) Locating Periodicals; (7) Newspaper Indexes and…

This manual was produced during the 1992-93 Wilfrid Laurier University in Ontario school year to be used as a reference guide and a training tool for library support staff assigned to work at the library's information desks. Its purpose is to help ensure a uniform standard of service and to provide practical procedures for information and basic…

This review of the evolution of reference services in the library of the University of Tennessee at Chattanooga begins with background information on the university and a brief description of the library's holdings and services. The mission of the library is stated, and it is noted that automation began with internal technical operations in 1983.…