Master's students in library science and students in a library technician program were asked to read scripts of reference interviews in which the amount of bibliographic instruction and the "maleness" or "femaleness" of questions were varied. They were then asked to make a judgment about the competence of the reference…

Describes a survey of public librarians that examined their understanding and use of bibliographic instruction and their beliefs about the role of instruction in reference services. No consensus was found, but respondents' views seemed to be mediated by training in bibliographic instruction, library size, and the library's policy on user…

This survey of 288 academic, public, and special librarians in Canada examined attitudes toward the role of bibliographic instruction in reference service. Results indicated that academic librarians stress instruction, special librarians stress information delivery, and public librarians fall between the two positions. It was found that…