Review of current billing practices for online services in Great Britain discusses determinants of successful numeric data display; invoice structure; display format; invoice content; display characteristics; and invoice regularity. Sample invoices from several services are included. (three references) (MES)

An American librarian cast himself in the role of a user and made a series of relatively disciplined visits to a substantial number of middle-sized and middle-aged British university libraries during 1966-67 to study the provision of services and the use of materials and resources in British academic libraries. After two months of preliminary…

Teaching of reference and subject bibliography in British Library schools has changed in content and method in the last decade. The reasons are: the British Library Association has revised its syllabi and examining methods, undergraduate courses have been established at non-university schools, and the teachers of reference have become…

Psychological barriers that prevent the public from using libraries effectively and efficiently are identified. The problem of receiving too much information is also addressed, and seven steps for obtaining the right information are outlined, including determining exactly what is needed and then asking for help from a reference librarian. (LBH)

In order to measure the effectiveness of its libraries, the City of London Polytechnic Library and Learning Resources Service surveyed its users and compared the results with a study completed the previous year (1973). Tables and statistics have been provided for: number, type, status, and academic department of users; frequency of use;…

Describes ways in which people use local collections, increased interest in local history in Great Britain, and sources of local history. The discussion includes the implications for training librarians, and the need to offer training to all librarians, not just those who specialize in local studies work. (31 references) (CLB)

In Britian, national library planning does not attempt to provide a detailed central plan for all library development; rather it focuses on a limited range of crucial issues: the provision of appropriate legislative, institutional, and financial structures for broad library service. The Public Libraries and Museums Act of 1964 charged both…

This book, which is designed for nonspecialist literacy teachers and lecturers, provides an overview of the role of computers in literacy, language, and communication. The preface includes selected views regarding the relationship between literacy, culture, and change and the essay "Domains of Literacy" by Gunther Kress. Discussed next…