This article considers the role of teaching and learning departments within academic libraries and how they may differ from reference and instruction departments. The author used website analysis to profile and compare the two types of departments across multiple institutions. Initial findings indicate that the two have several roles in common,…

The primary goal of this study was to identify gaps in curriculum coverage and required skills for research support services (RSS) in university libraries in the Punjab province of Pakistan. A convergent parallel mixed methods design was used to meet its objective. To collect data for the quantitative strand, across-sectional survey with a…

Systematic reviews, and other forms of knowledge synthesis, are an increasingly popular research methodology being used in the sciences, humanities, and social sciences. Librarians are being called upon to support this work through consultation, instruction, and/or performing the systematic search on behalf of the research team. Professional…

The paper aims to discuss ChatGPT and its role in academic libraries. It identifies the key areas where ChatGPT can be implemented in libraries to improve various services and the overall work experience of academics, along with the risk factors associated with ChatGPT. Research finds that ChatGPT can be aided with many library services such as…

This research seeks to find the new trends in virtual reference and online learning by looking at the impact of COVID-19 on academic libraries, and by identifying gaps in professional development for academic librarians, particularly in reference and instruction. Responses from the surveyed academic librarians indicate that many services…

An increasingly complex and demanding research landscape has seen university libraries rapidly evolve their services. While research data management, bibliometrics, and research impact services have predominantly featured in the literature to date, the full scope of support libraries are currently providing to their institutions is unknown. This…

Reference services in academic libraries often focus on user education and giving students the skills to perform their own searches. This article describes a new Research Concierge Service established in response to the COVID-19 pandemic by Ozarks Technical Community College (OTC) in southwest Missouri. The service entails library staff curating a…

The COVID-19 pandemic impacted libraries tremendously and changed the way services were offered to patrons. Dahlgren Memorial Library was no exception and the library strived to find ways to keep their student assistants employed. This article will discuss how the library trained its student assistants to cover the chat system and work on projects…

Research consultations are a standard service in academic libraries and consume significant library resources. There is a lack of scholarship evaluating the impact of this service on faculty. This paper describes the impact of librarian consultations on faculty and their role in the research process. Data was collected from a survey of sixty-seven…

In this article, the author explores why a school librarian's value should be wrapped up in books. First, reading is a foundational skill, and memories are built around who people are before and who they are after reading a book. School librarians get to be a part of that transformation. Second, books still make up the heart of a physical library,…

This article reports on the third phase of a project studying the integration of information behavior theories and concepts into professional education for reference and information service (RIS). It also provides a synthesis of the results of all studies in the project, including a syllabus study, an interview study, and the survey. Results of…

This paper will examine the findings of a survey on the job roles and responsibilities of Education librarians (academic librarians with liaison responsibilities for the field of Education). Existing literature on Education librarianship has focused on particular facets of the job role, including the unique instructional needs of Education…

In 2015, the Research and Instructional Services Unit of Meyer Library at Missouri State University was challenged to update and rethink the current service model and space. We had been operating in a traditional reference model, including a large, walkup reference desk that was staffed primarily by faculty librarians. After reviewing the…

The purpose of this qualitative research study was to illustrate the experiences of transfer students interacting with community college librarians for instruction and research assistance. This research study was guided by one research question: (RQ1) How do transfer students at community colleges who frequently meet with their community college…

Academic libraries are increasingly asked to articulate connections between the work of library staff and student success. This article discusses how a team of librarians participating in CARLI Counts, an immersive professional development program funded by a Laura Bush 21st Century Librarian Grant through the Institute of Museum and Library…