The all-in-one "Reference reference" you've been waiting for, this invaluable book offers a concise introduction to reference sources and services for a variety of readers, from library staff members who are asked to work in the reference department to managers and others who wish to familiarize themselves with this important area of…

This guide is designed to assist librarians and administrators both in assessing the strengths and weaknesses of their public library service to youth and in making immediate and long range plans to reach desired goals. The standards provide a basis for understanding the scope and purpose of youth services. A philosophical statement on service…

Prepared to provide guidance in the provision of reference service, this statement expresses the understanding between the library administration and the Reference Services Department of Ellis Library at the University of Missouri-Columbia concerning the manner in which the department's responsibilities are to be carried out. The procedures will…

This manual was designed to give student employees of the Mitchell Memorial Library at Mississippi State University an understanding of what to expect from faculty and staff, and what is expected of all student employees of the Library. In general, the manual is aimed at helping student employees: develop a philosophy of service and promote a…

This guide to services of the reference department of Fenwick Library, George Mason University, is intended for use by staff in the department, as well as the general public. Areas covered include (1) reference desk services to users; (2) reference desk support procedures; (3) off desk services; (4) collection development, including staff…

Describes 48 Web sites, listservs, and search engines for librarians serving children and youth in the following categories: professional topics; networking opportunities; literature; libraries; the "Net"; education and general resources; and resources on children and youth. Lists 11 ways to use the internet as a source of professional…

This guidebook and annotated bibliography is designed to provide a basic listing of sources of state (Maryland), federal, and some general law for the non-law library community, and to offer some insight into the suggested approaches for dealing with legal reference inquiries. Listings of contributors and members of the Task Force on Improving…

In this revised edition listings are included for over 50 organizations offering some kind of student financial aid or exchange programs. For each organization the address or addresses and telephone number are given, as well as information on its composition and purposes, areas of interest, holdings (specialized information collections),…