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Greenberg, Jane – Information Technology and Libraries, 1997
Assesses the current state of reference structures in online public access catalogs (OPACs) in a framework defined by stagnation, progress, and future challenges. Outlines six areas for reference structure development. Twenty figures provide illustrations. (AEF)
Descriptors: Bibliographic Databases, Futures (of Society), Information Sources, Library Catalogs

Ellefsen, David – Information Technology and Libraries, 1985
Describes public library reference service which allows patrons to type out search instructions on a computer terminal, review and select references, and receive, by high-speed printer, facsimile copy of selected periodical articles. Development of periodicals center at main county library and use of self-coaching SEARCH HELPER system are…
Descriptors: Computer Software, Indexes, Information Retrieval, Information Systems

Meyer, Richard W. – Information Technology and Libraries, 1993
Offers a model for choosing among CD-ROM, end user access, mediated online searching, or locally mounted files as alternatives for extending online catalogs and replacing printed indexes. Estimates of demand and comparisons of costs made at Trinity and Clemson Universities provide a quantitative framework for selection. (Contains four references.)…
Descriptors: Academic Libraries, Comparative Analysis, Costs, Databases