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Direct linkLiu, Guoying – Program: Electronic Library and Information Systems, 2011
Purpose: The purpose of this article is to provide a comprehensive literature review on the utilisation of intelligent agent technology in the library environment. Design/methodology/approach: Research papers since 1990 on the use of various intelligent agent technologies in libraries are divided into two main application areas: digital library…
Descriptors: Electronic Libraries, Information Retrieval, Library Services, Computer Interfaces
Jay, Margaret; Webber, Sheila – Program: Electronic Library and Information Systems, 2005
Purpose: Aims to investigate the impact of the internet on reference services in public libraries in England. Design/methodology/approach: A literature review provides the policy context for UK public library services and highlights developments in digital reference. A questionnaire was administered in 2003 to a sample of the public library…
Descriptors: Foreign Countries, Internet, Reference Services, Library Services
