This study compared online versions of LISA (Library and Information Science Abstracts), Library Literature, and ERIC to investigate time lag and duplication of coverage. Six searches of each database were executed over a period of 15 months. Results indicated that Library Literature had the least time lag and LISA the most; duplication was low.…

A 10-year period of professional literature in the "Communication Yearbook" was subjected to bibliometric analysis. Content of the articles was analyzed and compared for frequency of mention of research programs, theories, and methodologies. Similarities in the field of librarianship, notably reference/information work, were identified.…

Describes an investigation that assessed the effectiveness of Australian indexing and abstracting services in their bibliographic control of the literature of library and information science. Conclusions about the coverage of the literature are presented, and methods for improvement are suggested. (CLB)

Arguing that physician/patient and librarian/user communications are similar, this article compares medical and reference interviews, focusing on physician or librarian attitudes and behaviors as it presents a series of verbal communication issues and outcomes. Offers suggestions to avoid communication problems at the reference desk, improving…

A study at the King Fahd University of Petroleum & Minerals (Saudi Arabia) revealed that the overall materials availability performance rose from 63.8% to 76% when library staff provided assistance. The major reasons for nonavailability of items were related to circulation policy, ownership, and user skills. (Author/AEF)