In an era of exploding online enrollment and tight budgets, Central Piedmont Community College (CPCC) struggles to meet the needs of online students. CPCC librarians went one step towards solving that problem in 2009-2010 by launching an embedded librarian program. CPCC's program became so successful that it struggled to meet demand. In 2013, CPCC…

The first section of this article reviews the literature on the changing face of reference, beginning with a discussion of the national decline in reference transactions, its causes, and the likelihood that online reference services might one day halt or reverse the decline. It then analyzes definitions of the term "reference," pointing…

The paper describes the theory and definition of the practice of librarianship, specifically addressing how Web 2.0 technologies (tools) such as synchronous messaging, collaborative reference service and streaming media, blogs, wikis, social networks, social bookmarking tools, tagging, RSS feeds, and mashups might intimate changes and how…

This training manual was written for student reference assistants to teach them about the Monterey County Free Library (California) and about libraries in general. It introduces library nomenclature (e.g., automated system, interlibrary loan, and MLS), describes requirements of the reference assistant position, and provides information on how to…

A brief history of library development in Colorado is followed by the outline of a plan which delineates four network programs: materials selection, interlibrary loan, reference/information, and communications. Though these programs are interrelated in numerous ways, they are considered here one by one. For each program, the purpose and need, the…

Survey of 56 public reference librarians from New York, Ohio, and Pennsylvania reveals that they perceive reference service as comprising question answering (34 percent); locating information (30 percent); service (17 percent); providing materials (7 percent); aiding readers in library use (4 percent); telephone referral (2 percent); 100 percent…

Intended to focus attention on librarians' needs regarding coping with mental and physical occupational stress, this report summarizes the activities of a workshop on the concerns of librarian instructors held in the fall of 1979 by the California Clearinghouse on Library Instruction (CCLI); discusses the various definitions of burnout; and…

Seventeen idea tactics to aid information specialists in furthering a reference search are defined as parts of total search strategies, and are grouped into idea generation and pattern breaking modes. Problems in testing such tactics are discussed. (FM)

It is the aim of this bulletin to describe in some detail the scope and methods of university extension bureaus with particular reference to those which actively stimulate public discussion on current public questions. Chief attention will be given to the work they do in assisting public discussion leagues and clubs, and in carrying on package…