This report outlines topics addressed at the meeting in the areas of policy and procedures, planning and development, reading materials, equipment, reference services, music services, volunteer services, and publication services; information is presented in question and answer format in each subject area. Questions and comments directed to guest…

Explains that library reference personnel usually need to be increased as library instruction flourishes, that staff should be carefully evaluated in order to detect incompetencies, and that all library staff should be recognized for their contributions in order to maximize the effectiveness of the program. (CWM)

Discusses issues regarding training for computer-based reference services, including who is to be trained and who is responsible for training, and summarizes the training offered to date by search service suppliers, database suppliers, library schools, and extension programs. Available training materials are also considered. (Author/FM)