The primary goal of this study was to identify gaps in curriculum coverage and required skills for research support services (RSS) in university libraries in the Punjab province of Pakistan. A convergent parallel mixed methods design was used to meet its objective. To collect data for the quantitative strand, across-sectional survey with a…

A survey of Australian academic reference librarians was conducted as part of an international collaboration seeking to identify the most important knowledge, skills and attributes now and for the next ten years. Librarians working in or managing reference-related services at university and vocational education and training institutions…

The role of the humanities, as it relates to library science, is examined. Librarians are encouraged to utilize automation to free them for their central position in the information transfer process. (MF)

A better understanding of the reference process can result in better reference services. Seven models and flowcharts representing different approaches to reference work are reproduced and discussed. (4 references) (DH)

Students of reference work need help in developing search strategies. The general knowledge of the student and the size of the collection should be considered, then decision factors such as language, time available, amount of information required and space can be ranked. (2 references) (DH)

Presented are the results of a study which examined the scope of the ERIC data base. Recommendations include a more explicitly stated policy for selective indexing of data base and indexing procedures, and also a consideration of indexing, but not abstracting, relevant dissertations. (AP)

The chapters in this volume, originally presented at the Third Annual Virtual Reference Desk (VRD) conference, "Setting Standards and Making It Real," (Orlando, Florida, November 2001), were organized, revised, and updated to reflect current technology and practice. The VRD conference and the ideas in this book represent the cutting edge…

Described are the aims, goals, and methods of literature search of the Mechanized Library Information System serving West Coast locations of the McDonnell Douglas Corporation. Brief reports on two pilot programs, one on information awareness, and the other on a capability profile system for locating key personnel, are included. The first program…

Within the U.S., information is a good in the "sphere" of basic welfare and security, and therefore (following Walzer's theory of justice), it should be distributed on the basis of the principle appropriate to the meaning of goods in that sphere-communal provision based on need and not on the basis of the distributive principle…

The friends and colleagues of Clarissa Gadiel used this publication which deals with problems which were close to her heart and to which she gave much thought as of means of perpetuating her memory. The publication includes the following papers: "Information Education at the Grassroots," by Hans Wellisch; "Reference Work in Library…

Summarizes results of project identifying research priorities in field of library and information science sponsored by Department of Education, Office of Libraries and Learning Technologies. Background material, one-page summaries of projects comprising the Research Agenda, and a classification and brief summary of other projects reviewed are…

Describes an investigation that assessed the effectiveness of Australian indexing and abstracting services in their bibliographic control of the literature of library and information science. Conclusions about the coverage of the literature are presented, and methods for improvement are suggested. (CLB)

This article aims to suggest answers to two questions: What should be the primary purpose of information services in general and libraries in particular as we enter the new millennium? Assuming such a purpose, what array of services should the library be prepared to provide? These questions are approached mainly from the academic library…

Graduate programs must examine the curriculum for reference and information access professionals. Greater access to information sources by users has highlighted the need for reference and information professionals to develop new skills including more technological knowledge, a better understanding of user information-seeking, new instructional…

This paper describes the creation of a comprehensive evaluation tool for reference librarians in adult service divisions to use in selecting World Wide Web sites as reference sources. Traditional evaluation criteria, endorsed and applied by librarians over the years, are not sufficient for the evaluation of today's hypermedia web site environment.…