Finding that the promotion of a national information industry can best be pursued through the planning and establishment of a national teledocumentation network, this study (based on the experiences of Spain) offers a model that may be of interest to UNESCO (United Nations Educational, Scientific and Cultural Organization) member states wishing to…

Describes the introduction of an online searching service at the Phillips Memorial Library, Providence College (Rhode Island). Highlights include the acquisition of a microcomputer, vendor choice, cost considerations, setting up the workstation and establishing procedures, search sessions, and benefits to all elements of college community. Twelve…

Argues that, because of its meteoric entrance into the library marketplace, too few institutions have reviewed the implications of CD-ROM before making their purchases. Issues that need to be considered are discussed, including funding, costs, equipment requirements, optimal locations for workstations, security and viruses, human resources, user…

This document details 28 policies and 37 procedures of the online searching service at the Indiana State University (ISU), Cunningham Memorial Library. Sixteen forms used in various aspects of the process are also included. The policies include but are not limited to the following: (1) the Database Search Service organization; (2) Database Search…

In academic libraries, online searching services and reference departments often have to compete for a share of financial and personnel resources. This paper examines how San Jose State University Library solved the problems of shrinking budgets, space constraints, and loss of trained searchers by integrating the online search service into the…

Shows how a successful bibliographic instruction program can be achieved through the interrelationship of program support, facilities, and growth by examining how the librarians at Brigham Young University (Utah) developed a proposal for, helped design, and obtained funding for a new bibliographic instruction facility. (Contains seven references.)…

This examination of the philosophy and objectives of academic library reference services provides an overview of the major reference approaches to fulfilling the following primary objectives of reference services: (1) providing accurate answers to patrons' questions and/or helping patrons find sources to pursue their research needs; (2) building…

This program plan for online reference service--the individualized assistance provided to a library patron using an online system--at California State Polytechnic University, Pomona, covers the areas of funding, eligibility for online services, search request eligibility, database eligibility, management of online services, reference faculty…

Addresses issues involved in implementing Out-Dial program at Pennsylvania State University Libraries, where the feasibility of using online catalog terminals to access external databases is undergoing evaluation. Placement of terminals and microcomputers, "ready reference" searching, vendors, training, cost-effective searching,…

This paper discusses the development since late 1993 of a program of Internet workshops and seminars offered to the Texas Tech University community. The discussion includes the program's history; the evolving process of planning, organizing, advertising, and managing; the politics involved; the effort to motivate colleagues to participate; the…

Suggests ways of using personal computers in special libraries, including online searching; CD-ROM networks; reference work; current awareness services; press cuttings services; selective dissemination of information; local databases; object linking and embedding; cataloging; acquisitions; circulation; serials control; interlibrary loan; space…