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Connaway, Lynn Silipigni, Comp. – OCLC Online Computer Library Center, Inc., 2015
The contributions in this volume represent a decade of OCLC's user behavior research findings that articulate the need for the design of future library services to be all about the user. Highlights include: (1) People associate the library with books and do not consider the library in relation to online resources or reference services; (2) People…
Descriptors: Library Services, User Needs (Information), User Satisfaction (Information), Library Research
Peer reviewed Peer reviewed
Anderson, Byron – Behavioral & Social Sciences Librarian, 1995
Presents online search statistics, and reviews databases in the social sciences using the files found in DIALOG. Discusses the value of familiarity with fee-based databases for librarians and social science researchers. Concludes that database information plays a relevant role in research and expands the library resources, especially those without…
Descriptors: Databases, Fees, Information Services, Librarians
Dodd, Jane; And Others – 1985
This report summarizes research undertaken at the Sterling C. Evans Library, Texas A & M University to assess the impact that end user information retrieval systems may have on library staff and users. Two systems, BRS/After Dark and Search Helper, were made available in the library for end user searching at no cost. A total of 260 users…
Descriptors: Academic Libraries, Higher Education, Information Retrieval, Library Administration
Peer reviewed Peer reviewed
Belanger, Sandra E.; Emmick, Nancy J. – Journal of Academic Librarianship, 1986
Describes a study undertaken by San Jose State University of business-related ready reference searches done at that library. The results suggest that within certain restrictions of patron questions, librarian training, search cost, and the database, ready reference online searches can be the most cost effective approach to providing business…
Descriptors: Academic Libraries, Business, Cost Effectiveness, Databases
Roberts, Deanna – 1991
This report provides instructional materials for a voluntary introductory workshop in the use of the Educational Resources and Information Clearinghouse (ERIC) database on CD-ROM. The workshop instruction is based on Leslie J. Brigg's Theories of Instructional Design with instructional objectives based on Robert Gagne's Learning Taxonomy. Library…
Descriptors: College Libraries, College Students, Databases, Higher Education
Peer reviewed Peer reviewed
Tenopir, Carol; Ennis, Lisa – Reference & User Services Quarterly, 2002
Discusses results of four surveys sent to members of the Association of Research Libraries to investigate changes in academic library reference services due to new and rapidly evolving technologies. Highlights include digital reference options; local databases; CD-ROMs; intermediary online searching; end-user online search services; and the…
Descriptors: Academic Libraries, Databases, Electronic Libraries, Higher Education
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Miller, Constance; And Others – RQ, 1985
Seven articles on library reference services highlight reference obsolescence in academic libraries, major studies of unobtrusive reference tests, methods for evaluating reference desk performance, reference interview evaluation, problems of reference desk control, online searching by end users, and reference collection development in…
Descriptors: Interviews, Librarians, Library Administration, Library Collection Development
Peer reviewed Peer reviewed
Tenopir, Carol – RSR: Reference Services Review, 1999
Considers the increase in the variety of electronic reference options in academic libraries based on surveys of ARL (Association of Research Libraries) members. Discusses online catalogs; CD-ROM databases; World Wide Web access; and changes in library instruction, including formal instruction, point-of-use instruction, and Internet instruction.…
Descriptors: Academic Libraries, Databases, Electronic Libraries, Higher Education
Pitet, Lynn T. – 1992
The purpose of the project described in this paper was to gather information about online/CD-ROM database systems that would be useful in improving the services offered at the University of Findlay, a small private liberal arts college in northwestern Ohio. A survey was sent to 67 libraries serving colleges similar in size which included questions…
Descriptors: Academic Libraries, Bibliographic Databases, College Libraries, College Students
Peer reviewed Peer reviewed
Fidler, Linda M.; Johnson, Debra Wilcox – Public Libraries, 1994
Discusses and compares the incorporation of technology by larger public libraries in Canada and the United States. Technology mentioned includes online public access catalogs; remote and local online database searching; microcomputers and software for public use; and fax, voice mail, and Telecommunication Devices for the Deaf and Teletype writer…
Descriptors: Access to Information, Comparative Analysis, Computer Networks, Databases