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Pastine, Maureen – Reference Librarian, 1984
Focuses on advantages and disadvantages of centralizing the administration of a bibliographic instruction program in the academic library reference department, noting objectives in administration of such a program; concerns to be addressed prior to deciding who, within organizational structure, administers program; and administration through…
Descriptors: Academic Libraries, Higher Education, Library Administration, Library Instruction
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Beilke, Patricia F. – Reference Librarian, 1984
Discussion of the need for library adult education as a component of public library reference services highlights trends (increase in adult population, technological changes) and their implications (continuing education for librarians), goals of library adult education, importance of instructional objectives, and evaluation. References and a…
Descriptors: Adult Education, Adult Programs, Educational Objectives, Library Instruction
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Olson, Linda M. – Journal of Academic Librarianship, 1984
Model for evaluation of library reference services examines four elements of reference process: librarians' performance on requests for factual information; knowledge of library policies, procedures, or services; provision of bibliographical instruction; and performance of interviewing techniques. Reference service questionnaire, criteria for…
Descriptors: Academic Libraries, Higher Education, Librarians, Library Instruction