Describes an experimental "reference desk" on the American pattern in the Mulla Sadra Library of Pahlavi University. Results showed that the role of the reference librarian in the traditional societies needs to be more concerned with education of the library user and public relations than in the Western nations. (VT)

This manual outlines the program used by McGill University's McLennan Library to train new staff members in reference desk services. Relying heavily on the principles of learning by example, the training program embodies on-the-spot demonstration techniques which are included in two phases: initial training and further training. One week in…

NASIC (Northeast Academic Science Information Center) was conceived by the New England Board of Higher Education (NEBHE) and funded by the National Science Foundation to promote the increased and more effective use of machine-readable bibliographic information resources by the academic community of the Northeast. In this first volume of a…