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Peer reviewedTour, Debra E. – Public Libraries, 1998
Describes how the Orange County (Florida) Library System separated walk-in and phone-in reference services. Discusses telephone reference services, the Quest Line database, staffing and resources, results, and keys to success. Includes the Quest Line work flow chart. (PEN)
Descriptors: Databases, Flow Charts, Library Services, Program Descriptions
Nelms, Willie – Library Journal, 1979
Proposes a method of building local library support through the addition of genealogy and local history collections. Suggestions concerning types of information, media, collection development, and implementation are included. (JVP)
Descriptors: Family Characteristics, Library Acquisition, Library Collections, Library Role
Download full textMarkoe, Ronny – California Librarian, 1974
The Cooperative Information Network (CIN) was formed in 1972 to respond as totally as possible to the informational needs of individuals, governmental units, and businesses located within Santa Clara County, California. A network of TWX machines links all types of libraries in the county. Libraries joining the system agree to respond as quickly as…
Descriptors: College Libraries, Information Needs, Information Networks, Library Cooperation
Peer reviewedBranch, Susan – RQ, 1979
Describes the reference project of the Public Library of Columbus and Franklin County (PLCFC), Ohio, that uses a system of cassette-like tapes accessible by telephone to provide medical and health related information. (JD)
Descriptors: Audiotape Recordings, Community Health Services, Library Services, Problems
Peer reviewedSternin, Erica B. – Public Libraries, 1998
Examines the impact of Libraries Online!, a Microsoft grant to provide technology to low-income populations, at High Point Library (Seattle, Washington). Discusses race relations among users, children helping children, computer lab programs for children, developing an Internet Use Policy, homework and reference services, and staff training and…
Descriptors: Children, Grants, Homework, Information Technology
Palmer, Richard – 1974
The Ohio State Library developed a TWX Interlibrary Loan (TWXIL) pilot project in 1971 in order to: (1) produce information that would be helpful in the design and operation of a reference and information network, and (2) produce improvements in library services and sharing of existing resources through the strengthening and limited extension of…
Descriptors: College Libraries, Information Services, Interlibrary Loans, Library Cooperation
Venner, David G.; Cotton, Sally – 1986
Of potential interest to small towns in rural areas, this report describes England's first attempt at applying to a rural area the concept of a multi-agency information and advice center based on a library. The comprehensive review covers all phases of the project: (1) identification of a community's information and advice needs; (2) consultation…
Descriptors: Agency Cooperation, Community Attitudes, Community Characteristics, Community Information Services
PDF pending restorationKansas State Library, Topeka. – 1974
A state-wide library network was proposed for Kansas to improve library service throughout the state. A regional system of library service was established in 1965, but services and financial support have not been evenly applied to the total state population. In order to provide library and reference service to even the most isolated residents, a…
Descriptors: American Indian Reservations, College Libraries, Federal Programs, Financial Support
