This paper describes the experimental implementation of BIROS (Bibliographical Information Retrieval Online Service) in the Lancashire Public Library. The project is designed to provide information on the potential use of an online service for the general public, with particular regard to professional and technical users; the implications for…

After five years of existence, a three-county regional cooperative including public libraries, a community college library, and local government agencies was evaluated to assess: (1) general library services; (2) the interlibrary loan program; (3) library user satisfaction; and (4) the need for additional statistical reporting. Existing records…

Eight public libraries participated in a two-year experiment to investigate the potential of the public library as a "linking agent" between the public and the many machine-readable data bases currently accessible using on line computer terminals. The investigation covered users of the service, impact on the library, conditions for…

Five performance measures suggested for use in public libraries are discussed in relation to corporate information centers: corporate awareness of library services; clients as percentage of jurisdiction population; reference transactions per capita; reference fill rate; timeliness of information delivery. Planning and survey questionnaires for…

Forecasts of the future of the public library highlight measures of success (quick information provision); service to remote users; an information infrastructure which includes smaller branch libraries; levels of service based on staff time required; fee-based, interactive research services; a new job title of "information specialist"; and book…

Lockheed has undertaken Project DIALIB to determine whether online retrieval services could be useful to the general public, and if the public library could serve as the linking agent for these services. As part of the study, DIALOG, Lockheed's online reference retrieval system, has been made available to the public through four public libraries…

Current trends in public library reference service include use of online systems; budget constraints in public sector; increased service; use, training, and supervision of paraprofessionals; centralized organization of reference service; participation in management of reference services; and more realistic attempts at measurement and evaluation of…

The Ohio State Library developed a TWX Interlibrary Loan (TWXIL) pilot project in 1971 in order to: (1) produce information that would be helpful in the design and operation of a reference and information network, and (2) produce improvements in library services and sharing of existing resources through the strengthening and limited extension of…

Describes the development of the Suffolk Cooperative Library System's live, online chat reference service, a pilot project for public libraries in Suffolk County (New York). Topics include chat software selection; a virtual reference collection; marketing; funding; staffing; evaluation; expanded hours of service; email; and extracting data from…

In November of 1975, a committee was convened at Lockheed Palo Alto Research Laboratory to examine the utility of computerized data base searching in the public library setting. Participants reviewed an on-going computer retrieval experiment (DIALIB) being conducted in four San Francisco Bay Area public libraries. Librarians reported that since…

The DIALIB Project was a 3-year experiment that investigated the potential of the public library as a "linking agent" between the public and the many machine-readable data bases currently accessible via the telephone using online terminals. The study investigated the following questions: (1) Is online search of use to the patrons of a…

This is the final report of the evaluation of the DIALIB project--an investigation of the public library as a linking agent to major scientific, educational, social, and environmental data bases. The report is presented in seven sections and four appendices as follows: Section I provides an introduction to the study and a brief summary of the…

Describes the minority internship program at the Bowling Green State University library from the intern's perspective. Highlights include working at various branch libraries as well as a public library; library staff orientation; committee work to promote multiculturalism; and personal assessment of the program. (LRW)