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Wagner, Mary M.; Willms, Deborah – Education for Information, 2008
The paper reports on a collaborative education model involving library education, faculty and public library practitioners preparing under-represented and culturally diverse individuals for employment as support staff in public libraries. The Urban Library Program (ULP) is an intensive ten month education certificate at the para-professional…
Descriptors: Library Education, Program Effectiveness, Public Libraries, Educational Opportunities
Lathwell, Marie – 1994
The purpose of this study was to determine whether or not the reference interview is essential in the provision of public library reference service. A survey questionnaire was mailed to 125 small and medium sized public libraries throughout Ohio. The survey was administered in the spring of 1994 with a response rate of 56%. Respondents were asked…
Descriptors: Higher Education, Librarian Attitudes, Library Education, Library Surveys

McNally, Peter F. – Reference Librarian, 1989
Provides the background and outline of a one-day workshop on reference evaluation which integrates the elements of goals, objectives, and mission statements with output measurements from the point of view of reference service. Practical exercises to accompany such a workshop are suggested. (five references) (MES)
Descriptors: Evaluation Methods, Higher Education, Library Education, Library Services

Landry, Marie B. – Reference & User Services Quarterly, 2000
Describes a study that examined the effects of life satisfaction and job satisfaction on reference librarians in public libraries. Results showed a moderate positive relationship between life satisfaction and job satisfaction, and practical implications for library directors, educators in the field of library and information science, and…
Descriptors: Job Satisfaction, Librarian Attitudes, Librarians, Library Directors

Harris, Roma M. – RQ, 1989
Describes a survey of public librarians that examined their understanding and use of bibliographic instruction and their beliefs about the role of instruction in reference services. No consensus was found, but respondents' views seemed to be mediated by training in bibliographic instruction, library size, and the library's policy on user…
Descriptors: Institutional Characteristics, Library Education, Library Instruction, Library Policy
Hardin, Mary; Nitecki, Danuta A. – Online, 1978
Authors share their experiences in training Oklahoma Teletype Interlibrary System/ Oklahoma Information Line (OTIS/OIL) personnel in the techniques of "profiling" searches during a one day workshop. Components of the workshop described are straight lecturing, interactive lecturing, role playing, and problem solving. (JPF)
Descriptors: Databases, Information Networks, Information Retrieval, Information Scientists
Mumma, Polly S. – Rural Libraries, 1991
Describes results of a survey of rural public libraries that was conducted to determine what technology is currently available and in use. Highlights include library personnel education; cataloging and other areas of technical services; reference services; online databases; and suggestions for further studies. A copy of the questionnaire…
Descriptors: Cataloging, Library Automation, Library Education, Library Personnel
Boadi, Benzies Y.; And Others – 1987
Developed with the support of the German Foundation for International Development (DSE) and the University of Botswana (Africa), this five-week "long vacation" training program includes four modules designed to provide refresher and in-service training for those library assistants who have work experience but have not been able to attend…
Descriptors: Cataloging, Developing Nations, Foreign Countries, Indexing
Eidleman, Mary Landry – 1977
The purpose of this project was to provide an information and referral service for the residents of a three county rural area via the public libraries. The need for this service has been documented by studies done by public libraries and state agencies in Maryland. Project staff have been trained to develop community information file directories…
Descriptors: Agency Cooperation, Community Cooperation, Community Information Services, Information Centers
Way, Kathy Ann – 1984
This bibliography lists 159 books and journal articles on the measurement and evaluation of in-person and telephone reference/information services in academic, public, and special libraries, especially law school depository libraries. Subjects covered in the bibliography include the quality of reference/information services in terms of…
Descriptors: Academic Libraries, Community Information Services, Evaluation, Government Publications

Wender, Ruth W. – Special Libraries, 1983
Describes techniques developed for providing continuing education to individuals solving medical reference requests over a telephone teleconference network linking library personnel in nonurban public libraries, systems libraries, and small hospital libraries. Background, project aims, and teleconferencing techniques, including their advantages,…
Descriptors: Information Networks, Instructional Design, Library Education, Library Personnel

Paul, Derryan – Education for Information, 1988
Describes ways in which people use local collections, increased interest in local history in Great Britain, and sources of local history. The discussion includes the implications for training librarians, and the need to offer training to all librarians, not just those who specialize in local studies work. (31 references) (CLB)
Descriptors: Academic Libraries, Educational Needs, Foreign Countries, Higher Education
Lowery, Ann; Holden, Barbara – 1973
An investigation of the school and public libraries in Newport, New Hampshire was conducted to determine the kinds of cooperation which would lead to the best possible service for users. The following major recommendations were made. First, it was suggested that the Advisory Council on Libraries created for the study, be maintained, and that a…
Descriptors: Library Collections, Library Cooperation, Library Education, Library Equipment

Black, Ken; And Others – RQ, 1986
Presents eight responses from individuals reacting to Suprenant's and Perry-Holmes's article entitled "Reference Librarian of the Future" (RQ, Winter, 1985). Topics covered in the responses include the information poor, information consultants, information interpretation, library education, the human element, revitalizing reference…
Descriptors: Change, Fees, Futures (of Society), Library Education

Watson, Bob – Public Libraries, 1996
Examines the effect of information technology on library school curriculum, the role of reference librarians in public libraries, reference services, and user access to information. Identifies four limitations that may affect the service given by reference librarians: subject knowledge, language, cultural literacy, and logical inference…
Descriptors: Access to Information, Cultural Literacy, Curriculum, Information Technology