Reference librarians are constantly balancing their reference duties against other duties, for example, collection development and departmental liaison. The author works as a reference librarian at Texas A&M University-Commerce Libraries in Commerce, Texas. The university has approximately 11,000 students, a large number of whom are…

Academic libraries have traditionally collected reference statistics using hash marks on paper. Although efficient and simple, this method is not an effective way to capture the complexity of reference transactions. Several electronic tools are now available to assist libraries with collecting often elusive reference data--among them homegrown…

This report presents tabulations for the 2010 Academic Libraries Survey (ALS) conducted by the U.S. Department of Education's National Center for Education Statistics (NCES), within the Institute of Education Sciences. The 2010 ALS population included postsecondary institutions with all of the following: total library expenditures that exceed…

The University of Minnesota-Duluth is the second largest campus in the University of Minnesota system. The UMD library, which serves more than 11,000 students and 500 faculty members, is primarily an undergraduate library. The reference team consists of eight librarians, including author Sunshine Carter, reference and electronics resources…

Each year the State Library sends annual report forms to California's public, academic, special, state agency, and county law libraries. Statistical data from those reports are tabulated in this publication, with directory listings published in the companion volume, "California Library Directory." For this fiscal year, 389 libraries of…

Most of the statistics reported in this Service Record were supplied by the U.S. Office of Education (USOE), National Center for Educational Statistics. USOE compiled the statistics from the information available in the library section of its 1971 Higher Education General Information Survey. The statistics reported are for the 1970/71 school year.…

In 1971 a study was made of library services in the Georgian Bay Region, which includes Bruce, Grey, Dufferin, and Simcoe counties in Ontario, Canada. The region covered a complex variety of library jurisdictions, from county libraries to numerous city, town, village, township, and Indian libraries. The study encompassed current status and…

The prefatory section of the Library of Congress (LC) annual report contains basic information about the library, and lists of trust fund board members, library officers, library committees, and consultants. The body of the report begins with a general overview of recent LC activities in such areas as special services, automation, copyright,…

A summary of the major activities of the Library of Congress (LC) is given for a 15 month period ending September 30, 1976. Highlighted are the activities of the Congressional Reference Service, Processing Department (acquisitions, cataloging, and networking), Federal Library Committee, Copyright Office, Reader Services Department, major exhibits,…

The prefatory section of the Library of Congress (LC) annual report lists library officers, library committees, consultants, and an organizational chart. The body of the report begins with a narrative overview of recent LC activities in such areas as organizational changes, copyright law, Bicentennial Program, publications, and projects. Separate…

In this annual report for 1975, an overview is provided of the activities of the Northwest Library District (NORWELD) while supported by Library Services and Construction Act funds granted by the State Library of Ohio. The programs covered are reference and interlibrary loan, media, staff development, public relations, and administration.…

A study was conducted to observe the behavior and problems of the users of University of California at Los Angeles (UCLA) dictionary library catalog. The study group's activities included: (1) a literature search and the abstracting of catalog use surveys; (2) personal interviews with representatives of library units to obtain information about…

Summarizes a study of the use of reference service at Sterling Memorial Library, the central research library of Yale University. (PF)

A descriptive study was conducted employing questionnaires distributed to users and staff members. The adequacy of informational and instructional staff performances, their attitude toward patrons, and the relative proportions of reference and nonreference questions were explored. It was recommended to the staff that methods of performance…

The results of a two-month study on the costs of interlibrary loans at a small university are presented by using comprehensive tables. (3 references) (DH)