A study on information technology and public policy examined relationships among information providers and their clients in order to determine the economic, institutional, and technological factors that are key in deciding how people get the information they need. The research project was conducted to help the National Commission on Libraries and…

Describes steps in renovating information service tools: (1) review why organization exists; (2) refocus direction to keep in step with clients and environment; and (3) redefine client's needs. Old tools (books and journals) can be transformed via technology into new tools (full-text CD-ROM products and online interlibrary loan services). (JMV)

Describes the thinking and research involved in implementing an electronic reference service to Raritan Valley Community College's Library Web Page. Discusses implementation of a jargon-free "Ask a Librarian" service with well-defined procedures and a plan for advertising the service. Ideas incorporated in the procedures and plans are…

This plan describes the status of multi-library cooperation and resource sharing in Idaho and outlines possible ways of developing an infrastructure which supports those activities. The end result will be regional multi-type library organizations with well-developed governance structures which support resource sharing activities locally,…

Recent technological advances and administrative planning have significantly improved the University of Nebraska-Lincoln's (UNL) ability to provide continuing education courses to students at a distance. The UNL Libraries deliver services in partnership with the Division of Continuing Studies and several departments on campus. This paper focuses…

This directory is the second in an annual series of Internet guides for educators and librarians, and provides tips on access to, as well as addresses for, online resources that support the K-12 curriculum and supplement school library core collections. The listings in the catalog are limited to free and frequently updated resources; over 300 new…

This document examines the impact of new information technologies on the various roles of national libraries. Seventy-two national libraries responded to a questionnaire designed to assist in determining how such institutions worldwide are responding to recent technological innovations. The first of six chapters identifies three basic…

Summaries are provided of 37 projects that address the credit education and information needs of consumers. The projects are supported by AT&T Universal Card Services Corp. through a fund managed by the National Coalition for Consumer Education. Each summary provides a project description, grant recipient, and address/telephone number. The…

Austin Community College's Learning Resource Services (LRS) is made up of the Learning Resource Centers (LRC's) which house library, media, and computer-based instruction departments; LRS Technical services; and the LRS Telecommunications Center. LRS operations are offered at 10 different sites including full-service campus LRC's, limited-service…

Designed to assist libraries and other agencies in their efforts to provide current referral services to local groups and agencies serving minority populations, this directory reflects the diverse nature of Orange County's population and identifies resources to help support their basic needs. Limited to the four largest minority groups (Asian…

Sixteen papers are presented which focus on microforms and data processing in library and information centers. Articles include discussions of cost analysis, decision making and program planning, library automation, information retrieval, indexing, cataloging, and computer services for libraries. (CH)

The growth in the size of the Internet has resulted in much effort being spent on indexing its contents. The most popular solutions are created by automatic methods, and although offering impressive coverage, they are disappointing where precision of meaning is required. Alternative services created by human beings arrange and index resources…

The problem of transferring library and information searching skills from high school to college is not new, but has become intensified in the last decade by the pressures of the information explosion, new technologies, and budget reductions. This paper compares the library skills required of students in their final year of high school with those…

Includes 89 references to materials relating to accountability and evaluation of library reference services. Highlights include research; statistics; planning; user studies; decision making; school libraries; public libraries; academic libraries; and standards. (LRW)

This exploratory study establishes analytical tools (based on both technical criteria and user feedback) by which federal Web site administrators may assess the quality of their websites. The study combined qualitative and quantitative data collection techniques to achieve the following objectives: (1) identify and define key issues regarding…