In 2013, the convergence of a new Elon University registrar, a fairly new provost, and a need for structure related to summer marketing and registration presented an opportunity to innovate. The university provost conveyed an expectation that summer enrollment should grow under the new registrar, with a promise to free up the resources necessary…

For many higher education institutions, certifying degree completion is both challenging and time consuming. Depending on the size of the institution, graduation processing can take multiple staff days to complete. In an age of limited staffing, registrars must leverage technology to handle these increasing workloads. Such was the case with a…

To stand out in a crowded marketplace, every organization must find or create a competitive edge. Companies without a unique advantage get lost in a tide of rivals. In the context of higher education, the registrar's office rarely commands the resources to achieve dramatic overhauls. Rather, incremental innovation offers a far more efficient use…