Luisa Havens Gerardo is Vice President for Enrollment Management at Virginia Tech. She has served the American Association of Collegiate Registrars and Admissions Officers (AACRAO) as president, vice president for access and equity, chair of the international admissions committee, and member of the nominations committee and the program committee…

Tina Falkner is the Director of the Office of Student Finance for Academic Support Resources (a large unit comprised of the Office of the Registrar, the Office of Student Finance, the Office of Classroom Management, One Stop Student Services, Continuity and Compliance, and an internal web development team) at the University of Minnesota. Prior to…