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Direct linkPace, Harold L. – College and University, 2011
A healthy registrar's office will continue to evolve as it considers student, faculty, and institutional needs; staff talents and expectations; technological opportunities; economic realities; space issues; work environments; and where the strategic plan is taking the institution in support of the mission. Several recognized leaders in the field…
Descriptors: Strategic Planning, Registrars (School), Higher Education, Institutional Mission
Burgher, Karl E.; Snyder, Michael – College and University, 2012
This is the third in a series of eight articles on project management (PM) in the academy. In this article, the authors describe the step-by-step implementation of a structural change to Indiana State University's (ISU's) Office of Registration and Records (ORR). The process described may vary as it is implemented elsewhere, but the authors…
Descriptors: Higher Education, State Universities, Registrars (School), Academic Records
Quinet, Bart – College and University, 2011
It can be difficult for any customer service environment to keep up with the whirlwind pace of change in today's technology-centric world. The challenge can be particularly daunting in an institutional setting accustomed to deliberative, consensus-driven change. The Office of the Registrar at Indiana University Bloomington (IUB) has a…
Descriptors: Higher Education, Technology Uses in Education, College Administration, Registrars (School)
