In this commentary, the authors advocate support for the adoption of a universal credential registry. By connecting information about credentials and their value, Credential Engine's registry (CE) creates an ever-expanding atlas of educational possibilities for students. Many registrars, however, have yet to recognize the institutional value of…

Jeffrey Von Munkwitz-Smith recently retired as Assistant Vice President and University Registrar at Boston University. This article provides a commentary by Von Munkwitz-Smith on an address given by Lotus Delta Coffman (then president of the University of Minnesota) in 1926 at the annual meeting of the American Association of Collegiate…

Jack Maguire proclaimed in his classic article, detailing Boston College's enrollment management (EM) design, that "to the organized go the students." Since the inception of EM in the 1970s, college and university leaders have perpetuated structuralist approaches to EM, which are often reflected in persistent debates about the ideal…

Phillip Henry is a semi-retired former U.K. Registrar and Secretary with almost 40 years' experience in higher education. He has been active in staff development in the United Kingdom (Association of University Administrators, Academic Registrars Council, and Association of Heads of University Administration), in the United States (AACRAO and a…

The January 2016 American Association of Collegiate Registrars and Admissions Officers (AACRAO) "60 Second Survey" focused on institutional Family Educational Rights and Privacy Act (FERPA) training practices and measuring the level of interest in an AACRAO-developed online FERPA training module. The survey received 878 usable responses.…

The article explores the role of the Registrar (Chief Operating Officer) in a university, and the ways in which we value the contributions of professional, managerial and administrative (PMA) staff. It assesses the conditions in which PMA staff work and describes the professional development opportunities they enjoy. The article goes on to analyse…

This AACRAO "60 Second Survey" asked respondents to identify the size, composition, name and level of decentralization for the Office of the Registrar. There were 1,389 unique institutional responses that represented 21 countries, commonwealths or territories, all 50 states plus the District of Columbia, Puerto Rico, Guam and 9 Canadian…

Information Resource Management--State University System of Florida (IRM-SUS) is the primary collector and provider of data concerning state universities that is used to make sound education policy decisions. The office provides technical assistance to those using the information, state and federal reporting support, those supplying information,…

Information Resource Management--State University System of Florida (IRM-SUS) is the primary collector and provider of data concerning state universities that is used to make sound education policy decisions. The office provides technical assistance to those using the information, state and federal reporting support, those supplying information,…

The role of the college registrar in a period of change is discussed, and these administrators are encouraged to recognize opportunities of their unique position within the institution. It is argued that campuses need administrators who are good managers, visionary leaders, and coalition builders, combining new technology, service management…

Services offered by the college registrar are largely unseen by the student when all goes well. However, the registration system should be viewed as a means of preventing student dissatisfaction. Registrars are important members of an enrollment management team and should share responsibility for their successes or failures. (Author/MSE)

A systems analysis-based process of structured observation is proposed as a means of describing and determining the value of college admissions and records program procedures. The process involves data collection, interviews of the personnel responsible for specific procedures, diagramming the system, and observation. A sample case is presented.…

The involvement of a large regional university's institutional support units in a self-study is discussed. The university had initiated its first experience with a comprehensive and systematic approach to planning. Attention is focused on the self-study procedures in the support units and on the resulting reports. Four support units with diverse…

The movement to enhance the freshman year experience by changing the way institutions treat, welcome, assimilate, support, and inform freshman students is discussed and illustrated. The potential importance of the movement to admissions officers and registrars is emphasized. (MSE)

Touch-tone telephone/voice response registration is an exciting and effective use of advanced technology in college management, but the transition to the system must be well planned, the needs of all users considered, good compromises sought, and faculty and students convinced it will work. Then it must be successful. (Author/MSE)