Post-secondary institutions in British Columbia and elsewhere were forced to react quickly and boldly when the COVID-19 pandemic arrived in early 2020. The pandemic had unforeseen consequences, but it also created opportunities for new approaches to institutional systems and service delivery. This study evaluates the impact of the pandemic on…

Stranded credit is credit that students have earned at a postsecondary institution, but cannot use or transfer because they have unpaid debts at the institution. Institutions will usually not issue official transcripts to students with debt, which results in the student being unable to formally document the credits they have acquired. This can…

This report explores how to make educational systems more inclusive and responsive to transgender, non-binary, and Two Spirit (TNB2S) applicants and students. This is achieved through two broad means, namely using systems to: (1) collect and store relevant personal information (including name and pronouns) to inform and support respectful…

A visiting student is a student who moves from their home institution where he or she is registered usually in a degree program, to take a specified number of courses or credits at another institution. Students may or may not hold a letter of permission. Most of these students later return to the home institution and request transfer credit for…