Strategic Enrollment Management (SEM) is an emergent and evolving field in higher education (HE). While the concept has often been researched as a system or process implemented by an institution of HE to optimize enrollment, this study examined the professionals that currently lead or aspire to lead those systems. The HE competencies areas that…

This study examined the development of a mentor identity among college and university registrars. In addition to participant-created timeline documents and resumes, two semi-structured interviews were conducted with seven college or university registrars from various types of institutions in the United States. The transcripts were analyzed and a…

Although a large body of research exists within higher education that focuses on factors related to faculty motivation and student motivation, there is limited research concentrated on the motivation of college and university administrative staff. This study examined how job duties, work processes, elements of the work environment, and leadership…

This qualitative case study aims to better understand the institutional impacts of implementing Competency-Based Education (CBE) at a large, multi-campus community college through the perspectives of college staff and administration and non-academic units. Recent United States Presidential Administrations have put community colleges at the…

This study evaluated the phenomenon of anti-Black womanism in enrollment management at Historically White Institutions (HWIs) for Black women professionals. The qualitative study was conducted to understand dialectical functions of enrollment management and the dialectical responsibilities that Black women have while working in enrollment…

U.S. colleges and universities are sites where cultural norms such as genderism and transphobia are reified through institutional policies and practices. Any place on the college campus that segregates students by sex and gender can serve to limit access and success of trans* students. In order to gain insight into how key institutional agents…

Low student retention and persistence continues to be a major problem within American higher education (Elkins, Braxton, & James, 2000; Kalsbeek & Hossler, 2010; Kezar, 2004; Tinto, 2006-2007). Less is known about the institutional organizational behavior influence on student persistence (Berger, 2001-2002); and while enrollment management…

More than 25% of new college students begin their higher education careers outside of the traditional fall start date (National Student Clearinghouse, 2012). This study examines the social, personal, and academic experiences of spring admits at a large, private research institution in the western United States. In this study, a spring admit is…