Luisa Havens Gerardo is Vice President for Enrollment Management at Virginia Tech. She has served the American Association of Collegiate Registrars and Admissions Officers (AACRAO) as president, vice president for access and equity, chair of the international admissions committee, and member of the nominations committee and the program committee…

The American Association of Collegiate Registrars and Admissions Officers (AACRAO) is a nonprofit, voluntary, professional association that relies on its membership to provide content, leadership, feedback, and financial support. The association promotes the well-being and advancement of professionals in the higher education community by engaging…

The November 2021 60-Second Survey was the third survey of its kind to focus on registrars' office staff size and primary responsibilities. The first two were completed in 2015 (see ED557067) and 2019 (see ED616535), respectively. This version of the survey also included three questions about the opportunity to work remotely, vacancies, and the…

2019 was a bit different from previous years for the American Association of Collegiate Registrars and Admissions Officers (AACRAO) Research. Since they had six larger-scale research projects (of which several were calendared over the summer months), they did not want to overly burden their members with surveys. This resulted in four 60-Second…

The January 2020 60-Second Survey was designed to serve two purposes: (1) to benchmark institutional-level use of enrollment management and strategic enrollment management (SEM) plans; and (2) gather individual interest in enrollment management research (Appendix A). The survey was open to all American Association of Collegiate Registrars and…

Tina Falkner is the Director of the Office of Student Finance for Academic Support Resources (a large unit comprised of the Office of the Registrar, the Office of Student Finance, the Office of Classroom Management, One Stop Student Services, Continuity and Compliance, and an internal web development team) at the University of Minnesota. Prior to…

The April 2015 American Association of Collegiate Registrars and Admissions Officers (AACRAO) 60-Second Survey asked respondents to identify the size, composition, name and level of decentralization for the Office of the Registrar. This month's survey is a refinement of the April 2015 survey and report (see ED557067) on the same topic. Similar to…

Jack Maguire proclaimed in his classic article, detailing Boston College's enrollment management (EM) design, that "to the organized go the students." Since the inception of EM in the 1970s, college and university leaders have perpetuated structuralist approaches to EM, which are often reflected in persistent debates about the ideal…

The March 2017 American Association of Collegiate Registrars and Admissions Officers (AACRAO) 60-Second Survey focused on the concepts of managerial coaching and mentoring (Appendix A). This survey was open to all AACRAO members instead of the more common model limiting responses to just one per institution. The purpose of this survey was…

The American Association of Collegiate Registrars and Admissions Officers (AACRAO) examined nine research areas of interest to its members in 2017. Six took the form of 60-Second Surveys; one was a career profile; another examined community college completion initiatives including student attitudes about community college; and one was completed in…

Institutional accreditation is an important factor for U.S. institutions in determining if credit or degrees from another institution will be accepted. However, accreditation as we understand it does not often exist outside the United States. This 60-Second Survey, in partnership with the Association of International Credential Evaluators (AICE)…

The American Association of Collegiate Registrars and Admissions Officers (AACRO) examined eight areas of research interest to our members in 2018. They had enough longitudinal data to make comparisons of 2018 data to years past. For example, they repeated the registrar's career profile report and learned there will be a large number of…

A visiting student is a student who moves from their home institution where he or she is registered usually in a degree program, to take a specified number of courses or credits at another institution. Students may or may not hold a letter of permission. Most of these students later return to the home institution and request transfer credit for…

A healthy registrar's office will continue to evolve as it considers student, faculty, and institutional needs; staff talents and expectations; technological opportunities; economic realities; space issues; work environments; and where the strategic plan is taking the institution in support of the mission. Several recognized leaders in the field…

The education sector is no stranger to fraud, unfortunately. This article provides best practice guidance in recognizing and dealing with fraud, with emphasis on domestic and international academic credential fraud. It includes practical approaches to academic document review and verification. Success in fighting fraud requires becoming informed,…