Registrars and other university offices are integral to students' full life cycle, from prospective students to alumni. In this more encompassing definition of enrollment management, registrars perform a number of duties that overlap with the objectives of enrollment management. This perspective paper analyzes the changes in the historic…

The November 2022 60-Second Survey invited AACRAO members to share how, if at all, their institution uses degree-audit and/or education-planning technology to support students. There were 653 responses from 11 countries. The majority of responses were from the United States (n = 621) and Canada (n = 23). Sixty-three percent of respondents serve…

Jack Maguire proclaimed in his classic article, detailing Boston College's enrollment management (EM) design, that "to the organized go the students." Since the inception of EM in the 1970s, college and university leaders have perpetuated structuralist approaches to EM, which are often reflected in persistent debates about the ideal…

Each year, roughly 30% of first-year students at US baccalaureate institutions do not return for their second year and billions of dollars are spent educating these students. Yet, little quantitative research has analyzed the causes and possible remedies for student attrition. What's more, most of the previous attempts to model attrition at…

Oakland University (OU) in Rochester, Michigan, was experiencing growing pains. The good news was that OU had experienced 23 years of continuous enrollment growth, with student enrollment exceeding 20,000 in 2015 for the first time ever. The downside was that various administrative processes throughout the university were straining to keep up. One…

When students enroll in community college, they interact with a range of individuals who help shape their college experiences. The role that faculty can play in creating a welcoming and inclusive campus environment has been well-documented (Felten & Lambert, 2020; Komarraju et al., 2010; Rendón, 2002). Yet personnel in student services…

A healthy registrar's office will continue to evolve as it considers student, faculty, and institutional needs; staff talents and expectations; technological opportunities; economic realities; space issues; work environments; and where the strategic plan is taking the institution in support of the mission. Several recognized leaders in the field…

The education sector is no stranger to fraud, unfortunately. This article provides best practice guidance in recognizing and dealing with fraud, with emphasis on domestic and international academic credential fraud. It includes practical approaches to academic document review and verification. Success in fighting fraud requires becoming informed,…

This article examines the qualifications, characteristics, and responsibilities of the American registrar.The College and University Personnel Association (CUPA) describes the registrar as the administrative official with principal responsibility for student registrations and records. Functions of the registrar typically include registration,…

A procedure called "Services/Requirements Analysis" is proposed as a means of improving input to institutional management information systems. The procedure profiles the office's information needs and limitations and identifies benefit groups, all according to user perceptions and not the assumptions of the technological community. (MSE)

This report examines registration outcomes at the City College of San Francisco (CCSF) by semester and by courses, and posits the long term consequence of an inability to register. Findings from the Office of Research show that at CCSF, between 4,000 and 7,000 students (unduplicated) were unable to enroll in at least one course of their choice in…

Proceedings of the 67th Annual Meeting of the American Association of Collegiate Registrars and Admissions Officers which relate to planning and management programs and techniques and systems development are summarized. Names and institutions of conference participants are included. (MSE)

Services offered by the college registrar are largely unseen by the student when all goes well. However, the registration system should be viewed as a means of preventing student dissatisfaction. Registrars are important members of an enrollment management team and should share responsibility for their successes or failures. (Author/MSE)

At the request of the Association of Land-Grant Colleges and Universities, the Office of Education undertook a survey of the 69 land-grant colleges and universities, including 17 institutions for Negroes. For more than a half century, these institutions have grown in importance as vital factors in the agricultural, industrial, and educational…