The November 2021 60-Second Survey was the third survey of its kind to focus on registrars' office staff size and primary responsibilities. The first two were completed in 2015 (see ED557067) and 2019 (see ED616535), respectively. This version of the survey also included three questions about the opportunity to work remotely, vacancies, and the…

Enrollment Management offices serve a vital role in the recruitment and retention of students. Despite the rapid evolution of the field, little research exists exploring the competencies needed for success. A job advertisement analysis identified a number of similar competencies needed across enrollment management, as well as competencies unique…

Registrar's offices used to be--and in some cases still are--physical manifestations of organizational charts: upper management resides in one cloistered area, occasionally behind a locked door, connected to the rest of the staff by multiple degrees of separation. During the summer of 2013, Elon University agreed to remodel the Office of the…

In this commentary, the authors advocate support for the adoption of a universal credential registry. By connecting information about credentials and their value, Credential Engine's registry (CE) creates an ever-expanding atlas of educational possibilities for students. Many registrars, however, have yet to recognize the institutional value of…

Stranded credit is credit that students have earned at a postsecondary institution, but cannot use or transfer because they have unpaid debts at the institution. Institutions will usually not issue official transcripts to students with debt, which results in the student being unable to formally document the credits they have acquired. This can…

This qualitative case study aims to better understand the institutional impacts of implementing Competency-Based Education (CBE) at a large, multi-campus community college through the perspectives of college staff and administration and non-academic units. Recent United States Presidential Administrations have put community colleges at the…

Many wonderful things can and should be written regarding the pleasures of mentorship. As an individual with experience as both a mentee and a mentor, I can attest to the joy that comes from a productive mentoring relationship. However, there is a reality that is discussed less frequently: Mentoring is hard work that can involve pain and…

2019 was a bit different from previous years for the American Association of Collegiate Registrars and Admissions Officers (AACRAO) Research. Since they had six larger-scale research projects (of which several were calendared over the summer months), they did not want to overly burden their members with surveys. This resulted in four 60-Second…

Information Communication and Technology has made a lot of investments to the rapid transformation of modern society. The goal of the study was to establish a highly customized student information and accounting system in Indonesia to promote the enrolment and accounting phase and to meet the needs of all clients and employees in the provision of…

The January 2020 60-Second Survey was designed to serve two purposes: (1) to benchmark institutional-level use of enrollment management and strategic enrollment management (SEM) plans; and (2) gather individual interest in enrollment management research (Appendix A). The survey was open to all American Association of Collegiate Registrars and…

Tina Falkner is the Director of the Office of Student Finance for Academic Support Resources (a large unit comprised of the Office of the Registrar, the Office of Student Finance, the Office of Classroom Management, One Stop Student Services, Continuity and Compliance, and an internal web development team) at the University of Minnesota. Prior to…

The November 2022 60-Second Survey invited AACRAO members to share how, if at all, their institution uses degree-audit and/or education-planning technology to support students. There were 653 responses from 11 countries. The majority of responses were from the United States (n = 621) and Canada (n = 23). Sixty-three percent of respondents serve…

To stand out in a crowded marketplace, every organization must find or create a competitive edge. Companies without a unique advantage get lost in a tide of rivals. In the context of higher education, the registrar's office rarely commands the resources to achieve dramatic overhauls. Rather, incremental innovation offers a far more efficient use…

The academic credentialing landscape is rapidly evolving. Institutions of higher education must meet this critical moment in the evolution of how learning is delivered, assessed, and recognized. While some educational institutions have shifted to issuing Electronic Data Exchange (EDX), digitally signed PDFs or blockchain verifiable credentials,…

Thanks to engaged members and research partners, the American Association of Collegiate Registrars and Admissions Officers (AACRAO) was able to engage in research and produce reports on several topics again in 2021. AACRAO Research completed four 60-Second Surveys and six comprehensive reports. Other research-supported work included: facilitating…