This research article establishes the relationship between key performance indicators and the academic and research quality performance and assessment and quality assurance of any large multidisciplinary academic and research institution or university. The indicators in terms of qualitative and quantitative are being proposed below and are…

Purpose: This research examined the direct and indirect effect of university social responsibility (USR) on student loyalty through the mediation of service quality and university image. Design/methodology/approach: The sample includes 35 students from Universitas Sarjanawiyata Tamansiswa, a private university, and 74 respondents from Universitas…

The historical development of the EER program, from its initiative as WSU's first Ed. D., to its growth with the Ph. D. and master's program, was well documented (Irwin, 1960). The importance of the EER doctoral program was established, in terms of its role in the COE, within WSU, and in the outside business and industry communities (Ozkan, 2008).…

This research looks at higher education choice through the lens of extended self in consumer behavior. An online survey at two US universities, one public and one private, found that extended-self moderated how much fulfillment of self-image needs led students to like a university. Self-esteem needs were a critical part of this process, positively…

Purpose: The purpose of this paper is to examine the education service quality factors, for online education context, that drive the brand equity of a higher education institute. In the times of emerging online education programmes by otherwise traditional institutes, assessing the service quality of educational institutions and its effect on the…

Accreditation can serve as an accountability mechanism for higher education, ensuring institutions meet specific standards, which can be impacted by various factors including the regulatory environment of each country or local jurisdiction as well as an institution's mission, enrollment, and student success trends. In addition, higher education…

In the ever-evolving environment of higher education, where institutions are motivated by the pursuit of excellence and global recognition, the HE Higher Education Ranking stands as a transforming force. This book, "Introduction to HE Higher Education Ranking: Methodology, Criteria, and Indicators," beckons readers into a profound…

Purpose: This study examined the factors impeding the implementation of micro-credentials and accepting it as a credible source of earning professional qualifications and certifications necessary for pursuing higher education or other career goals. Design/methodology/approach: The factors were identified by reflecting on the recent literature and…

Standardised International Large-Scale Assessments (ILSAs) have gained prominence in global and national educational discussions. ILSAs claim to offer valuable insights for improving education systems, but their impact on educational policy varies and has become a contested arena. This article analyses how these assessments fed educational…

The dramatic expansion of the use of metrics in higher education institutions worldwide has brought with it gaming and manipulation practices designed to enhance artificially both individual and institutional reputation, including coercive citation, forced joint authorship, ghostwriting, H-index manipulation, and many others. This article maps…

The Accountability Plan is an annual report that is closely aligned with the Board of Governors' 2025 System Strategic Plan. This report enhances the System's commitment to accountability and strategic planning by fostering greater coordination between University Boards of Trustees and the Board of Governors regarding each institution's direction…

Paul Leather is New Hampshire's deputy commissioner of education. In this article he writes that he believes education policymakers over the past few decades have made two critical decisions that have had deep, deleterious effects on the overall public education system. First, by demanding that each school be evaluated based on a single externally…

This article presents the results of theoretical analysis of existing approaches to the categories of the "intellectual capital" and "intellectual potential" of an organization. The authors identified the specific peculiarities of developing the intellectual potential of a university and propose their own view of its structure.…

The purpose of this study is to analyze how China has strived to develop its world-class research universities and what are distinguishing characteristics of China's efforts to form these universities for the last decades. This study begins with a review of literature and research questions. It then touches on the background and rationale of…

The study examines two different models of measuring, assessing and ranking quality in higher education. Do different systems of quality assessment lead to equivalent conclusions about the quality of education? This comparative study is based on the rankings of 24 Swedish higher education institutions. Two ranking actors have independently…