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Haro, Robert P. – College and Research Libraries, 1972
Research groups could do much to improve both the services offered by a library and its role in the academic community. (12 references) (Author)
Descriptors: Change Agents, Library Role, Library Services, Organizational Change

Butler, Meredith; Gratch, Bonnie – College and Research Libraries, 1982
Article focuses on planning process used by staff of State University of New York College at Brockport library to develop and implement a user study measuring effectiveness of library's services. The planning model, research committee, sampling design, questionnaire development, and implementation and evaluation of survey are discussed. Twenty-one…
Descriptors: Academic Libraries, Data Analysis, Higher Education, Information Dissemination