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Trochim, Mary Kane; And Others – 1985
The process described in this manual is designed to help small academic libraries systematically study the use of their circulating book collections. Originally developed in 1980, the manual has been used successfully in several small college libraries, both with and without assistance from outside consultants. In most cases, the study can be…
Descriptors: Academic Libraries, Guidelines, Library Administration, Library Circulation
Peer reviewedBrown, Diane M. – RQ, 1985
During one week in 1981, 648 telephone reference questions were analyzed at medium-sized public library. Subject-oriented question analysis revealed little relationship between subject of question, answer format, and complexity level; significant correlation appeared between answer format and level of complexity. Sample coding form and statistical…
Descriptors: Dewey Decimal Classification, Hypothesis Testing, Library Collections, Library Services
