The purpose of this study is to explore the realization of users' information rights (IRs) in the smart service of university libraries. Based on the LibQUAL model, principal component analysis (PCA) is used to measure the quality of smart services in university libraries. The contribution weight of various services to the realization of IRs is…

An increasingly complex and demanding research landscape has seen university libraries rapidly evolve their services. While research data management, bibliometrics, and research impact services have predominantly featured in the literature to date, the full scope of support libraries are currently providing to their institutions is unknown. This…

Currently "Big Data" is an emerging field that presents several Information Technology challenges regarding the capture, storage search, structure, and visualization of this data. The real challenge for organizations is to find ways to extract value from it and provide better services to their clients. The data generated in academic and…

This study explores how acquisitions practices and infrastructure influence building diverse distinctive collections within Association of Research Libraries (ARL) member institutions. Through a survey of the existing acquisitions practices within ARL institutions, this study interrogates the collections-based methodologies that are utilized to…

Expanding on previous research, the authors applied quantitative and qualitative methods to investigate Web usability policies, standards, and guidelines (PSGs); resources; and usability testing, including mobile testing and usability laboratories, at the academic members of the Association of Research Libraries (ARL). Survey results indicated…

Makerspaces continue to grow in popularity in library ecosystems, yet no one has done a census on important data points, such as total active makerspaces, planned makerspaces, and types of makerspaces in public colleges and universities in the United States. The objective of this report is to gather baseline data on makerspaces, the majority of…

The purpose of this study is to learn more about virtual reality (VR) and augmented reality (AR) practices at the United States' top one hundred university libraries, as well as how they are engaging with the metaverse. We conducted qualitative and descriptive analysis on the websites of the top one hundred university libraries in the United…

Introduction: Uncertainty is understood as an important component of the information seeking process, but it has not been explored as a component of reference and information service. Method: Interpretative phenomenological analysis was used to examine the practitioner perspective of reference and information service for eight academic research…

Academic librarians have always played an important role in providing research services and research-skills development to faculty in higher education. But that role is evolving to include the academic librarian as a unique and necessary research partner, practitioner, and participant in collaborative, grant-funded research projects. This article…

This exploratory study seeks to gather preliminary information about the roles that academic librarians in the United States (US) and Canada play in the Scholarship of Teaching and Learning (SoTL) work on their campuses. It also provides insight into how librarians at US Carnegie Research 1 (R1) classified universities and U15 Group of Canadian…

Purpose: The purpose of this paper is to report on bibliometric research on the activities and services offered by distance libraries that serve distance learning institutions. Design/methodology/approach: The analysis of scholarly communication has always been a valuable tool for researchers and policymakers in order to understand trends, gaps…

The prime purpose of the current research is to explore the impact of training and development programs for University library professionals in Sri Lanka. The research adopted the quantitative research method, where the data were collected through a structured questionnaire from 132 respondents. The collected data were analyzed using MS-Excel and…

This article explores the response of the Science and Engineering Library team at Manchester Metropolitan University to the COVID-19 pandemic. It examines how the team's experience supporting distance-learning programmes acted as both a dress rehearsal and a road map for Library provision during the pandemic. In particular, the changing role of…

What began with a few libraries' early application of ethnographic methods to learn more about user behaviors and needs has grown to become a significant body of work done across many institutions using a broad range of methods. User-centered investigations are increasingly influential in discussions about the shape and future of the research…

Given the current dynamism of university libraries as knowledge hubs through innovations and adaptations, this qualitative study incorporated the practices of developing innovation capabilities (IC) in libraries, particularly for Indonesian state-owned higher education institutions using grounded theory. In expanding the current body of literature…