Based on the comprehensive library self-study method developed by the Association of Research Libraries' (ARL) Office of Management Studies (OMS) and first used as the Management Review and Analysis Project (MRAP), this resource notebook presents surveys and diagnostic aids, OMS self-study reports, and ARL member library documents related to…

The Management Review and Analysis Program (MRAP) provides resources and guidelines for a research library to use in conducting an internal assessment of management practices. The MRAP self-study project has two components: a procedural methodology for conducting the analysis, and a conceptual framework provided to assist in evaluation. The study…

This report describes the following 1986 Office of Management Studies (OMS) programs and services: (1) the Academic Library Program, which includes the Management Review and Analysis Program, the Public Services Study, the Planning Program for Small Academic Libraries, the Collection Analysis Project, the Leadership Development Program, the…

This report describes the following 1985 Office of Management Studies (OMS) programs and services: (1) the Academic Library Program (ALP), which includes the Organizational Screening Program, the Collection Analysis Project (CAP), the Preservation Planning Program (PPP), the Public Services Study (PSS), the Management Review and Analysis Program…

This report describes 1983 Office of Management Studies (OMS) programs and services, including: (1) the Academic Library Program (ALP), which covered the Public Services Project, the Collection Analysis Project (CAP), the Small College Collection Assessment Project, the Preservation Planning Program, the Organizational Screening Program, the…

Designed to serve both as an activity report on Office of Management Studies (OMS) progress during 1987 and a catalog of OMS services and products, this annual report focuses on the management of technology in a scholarly environment. Programs and services are reported in five sections: (1) Applied Research and Development (the Institute on…

This paper describes the Duke University Libraries' transition in early 1994 from its traditional hierarchical model to an organization emphasizing Total Quality Management (TQM) concepts such as self-managing teams and continuous improvement. Existing conditions at the libraries that played a role in the decision to switch included: (1) rising…

This publication is a collection of library documents related to professional development which were received in response to a personnel policy survey of members of the Association of Research Libraries (ARL) in the spring of 1982. A concise summary of issues related to professional development in ARL libraries precedes the main body of the kit…

Designed to serve both as an activity report on Office of Management Services (OMS) progress during 1989 and a catalog of OMS services and products, this annual report focuses on the management of human and technical resources in a scholarly environment. Programs and services are reported in four sections: (1) Applied Research and Development (the…

This publication includes documents from Association of Research Libraries (ARL) member libraries in the United States and Canada related to professional development activities that emphasize personal and professional growth of individuals rather than job skills. A concise summary of issues related to professional development in ARL libraries…

This report describes 1982 Office of Management Studies (OMS) programs and services, including: (1) the Academic Library Program (ALP); (2) the Information Exchange and Publications Program, which includes the Systems and Procedures Exchange Center (SPEC); (3) the Organizational Training and Staff Development Program; and (4) applied research and…

This self-study was initiated at the Columbia University Libraries (CUL) to establish the foundations and appropriate mechanisms for the future planning, development, and implementation of public services at CUL. Following completion of an inventory and an interim report, which include background data on CUL, Columbia University, research…

Describes a model of Total Quality Management (TQM) developed by the Association of Research Libraries. The issues, elements and processes of a comprehensive TQM-based transition, including commitment by management, linkage to organizational strategic planning, organizational culture, understanding customers, and quality teams are covered.…

Stresses the need for research libraries to develop conscious, explicit processes for organizational change through an understanding of organizational development. Internal restructuring, parallel organization for problem solving and guiding change, organizational culture and organizational politics, strategic organizational change, training, and…